Portico at del Lago Resort and Casino

Review summary

1. E

   Emory

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Crust on the bread was so hard it was almost inedible. Everything else was great
   

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2. G

   Gary

   Las Vegas

   24 reviews

   5.0

   24 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy dining at Portico. Great food and service. Ask for Kelly for your server and request a booth. Like the new menu with nightly specials.
   

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3. M

   Michael

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend the Calimari and the Brussels Sprouts. We will go to Portico again as soon as we can!!!
   

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4. B

   Brian

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress Amber was excellent and we had a great experience..
   

   Portico at del Lago Resort and CasinoResponded 3 days ago

   Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed your experience with us. Your kind words truly mean the world to our team. We can’t wait to welcome you back soon for another delightful dining experience!
   

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5. A

   Adam

   VIP

   Southwest Florida

   3 reviews

   3.0

   3 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Had a party of 6 for dinner. Took a long time to see our waitress, and drink order came only after we asked another waitress to help out. Was also ab overcharge on the bill that we needed to point out to the manager. While the food was good, the service was not, and won't return as a result.
   

   Portico at del Lago Resort and CasinoResponded 3 days ago

   Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience did not fully meet your expectations. We truly value your insights as we strive to continually improve our service and offerings. If you’d like to discuss your experience in more detail, please don’t hesitate to reach out to us directly.
   

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6. P

   Phil

   Upstate NY

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I frequent this restaurant and can speak nothing but positive results… Highly recommended! 
   

   Portico at del Lago Resort and CasinoResponded 3 days ago

   Thank you so much for sharing your wonderful feedback, Phil! Your kind words truly mean the world to our team. We can’t wait to welcome you back soon.
   

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7. S

   Sarah

   New York City

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best meals I’ve ever had. Service was excellent!! Thank you Kelly!
   

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   Portico at del Lago Resort and CasinoResponded 3 days ago

   Thank you so much for sharing your wonderful feedback. Your kind words truly mean the world to our team. We cannot wait to welcome you back soon for another delightful dining experience!
   

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8. J

   Jeremiah

   Upstate NY

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff are alll very friendly food and drinks were great
   

   Portico at del Lago Resort and CasinoResponded 3 days ago

   Thank you for sharing your feedback. We're delighted to hear that you enjoyed your experience with us. Your kind words inspire our team, and we can't wait to welcome you back!
   

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9. C

   Chloe

   Upstate NY

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Truly an amazing experience! The staff were wonderful and inviting. The food was great! Great atmosphere!
   

   Portico at del Lago Resort and CasinoResponded 3 days ago

   Thank you for sharing your wonderful feedback! We're delighted to hear that you enjoyed your experience with us. Your kind words inspire our team, and we can't wait to welcome you back for another memorable dining experience!
   

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10. R

    Randolph

    Upstate NY

    1 review

    2.0

    1 review

    Dined on 13 December 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2

    My lady friend ordered the brick chicken. it was Supposed to be a bone in chicken breast, it was NOT! The chicken was a dry, tasteless. boneless piece of chicken with no flavor at all. To hear the waitress tell it, it sounded delish, but alas it was terrible. NOT what I expected considering the prices....
    

    Portico at del Lago Resort and CasinoResponded 3 days ago

    Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience did not fully meet your expectations. We truly value your insights as we strive to continually improve our service and offerings. If you’d like to discuss your experience in more detail, please don’t hesitate to reach out to us directly. We hope to have the opportunity to serve you again in the future.
    

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