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Steak And Lobster Xpx - Benihana - San Francisco, CA, San Francisco, CA

Benihana - San Francisco, CA

3.9
3.9
3192 Reviews
$30 and under
Japanese

Make a booking

2 people
19:00
Booked 52 times today
  • Good for special occasions
  • Lively
  • Good for groups
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of Operation
    Mon–Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Phone number
    (415) 563-4844
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Area
    Japantown
  • Cross Street
    Laguna /Webster
  • Parking details
    Street Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

What 3,192 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 4.1Food
  • 3.8Service
  • 3.8Ambience
  • 3.6Value

NoiseModerate

Loved For

  • San Francisco

    Child-friendly

Review summary

AI-generated from verified diner reviews
Benihana in San Francisco offers an exciting dining experience with "extraordinary" food and entertaining chefs like Antonio and Freddy. Guests appreciate the "amazing" atmosphere, making it perfect for celebrations. While the restaurant is known for its lively environment, some guests note longer wait times even with reservations. Overall, a fun spot for memorable dining.

3,192 Reviews
  1. Antoinette

    VIP

    San Francisco

    86 reviews

    4.0

    86 reviews

    Dined today

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and service were fantastic. Drinks were awesome. I was celebrating my granddaughter's birthday. She really enjoyed herself and Freddy was so entertaining, good show!

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  2. Ron

    Los Angeles

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Freddy our chef was amazing. Our wait staff at the grill provided great service. Drinks at the bar before getting seated took a very long time to get served. You need more than one person working there.
    Benihana - San Francisco, CAResponded 1 day ago
    Thanks for visiting us, Ron! We're thrilled to hear that you had an amazing experience with our team at the grill. We always strive to provide top-notch service, and it's great to know we hit the mark during your visit. We apologize for the wait at the bar and the delay in getting your drinks served. We appreciate your feedback and will use it to improve our service speed. We look forward to serving you again soon!

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  3. Ani

    VIP

    San Francisco

    3 reviews

    1.0

    3 reviews

    Dined 3 days ago

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 3
    Had a 7:30 reservation, didn’t get seated until 9. Ordered drinks, didn’t receive them until 9:45. Food didn’t start until then either. When we asked server for an explanation we were told “this is always how the weekends are at Benihana.” It’s entertaining and the food is fun and yummy, and the people do their best…but genuinely insane how poorly run it is. I’ve never waited this long without apology or acknowledgement.
    Benihana - San Francisco, CAResponded 2 days ago
    Thanks for the feedback, Ani. We're glad to hear that you enjoyed the food and found our team's efforts entertaining at Benihana - San Francisco, CA. However, we're truly sorry for the wait times you experienced during your visit. We understand how frustrating that can be and we apologize for any inconvenience caused. We're committed to improving our service and your experience. We hope to have the opportunity to serve you better in the future. Best regards, Benihana - San Francisco, CA Management Team

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  4. Jason

    VIP

    San Francisco

    6 reviews

    3.0

    6 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 5
    The management took on too many reservations so there was a long wait even though we had booked a reservation. We were among the many groups that were very frustrated by this. The host desk was not able to give any update on the duration of the wait or predict how long the wait would be. It was chaos with many frustrated people walking out the door. We got seated over an hour after our reservation. And would not have if not for people with earlier reservations giving up and leaving. The service was terrible. The waitress did not bring our drinks or our salad. We had to tell the chef. Finally we got the salads and drinks mid meal. The service in general was terrible in other ways. No offer of drink refills. It was obvious the chef who was trying his best was stressed and had to rush through the meal. Ran out of ginger sauce. Or would not give refills..for example. We enjoyed and the chef show, but it was a frustrating experience. We would have to know the management cares before considering going back to this location.
    Benihana - San Francisco, CAResponded 1 day ago
    Hello Jason, We're truly sorry to hear about your experience at Benihana - San Francisco, CA. It's clear that we didn't meet your expectations, and for that, we sincerely apologize. We understand how frustrating it can be to wait, especially when you have a reservation. We're also sorry to hear that our service did not meet your expectations. We strive to provide excellent service to all our guests, and we're sorry we fell short in this instance. We appreciate your feedback, and we'll definitely use it to improve. We hope you'll consider giving us another chance to provide you with the quality experience that we're known for. Best regards, The Management Team

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  5. Erin

    VIP

    San Francisco

    6 reviews

    1.0

    6 reviews

    Dined 4 days ago

    1. Overall 1
    2. Food 3
    3. Service 3
    4. Ambience 2
    Waited for over an hour to be seated even with a reservation.
    Benihana - San Francisco, CAResponded 3 days ago
    Thanks for the review, Erin. We're truly sorry to hear about your experience at Benihana - San Francisco, CA. We understand how frustrating it can be to wait for a table, especially when you have a reservation. We're taking your feedback seriously and will address this issue with our team to ensure it doesn't happen again. We hope you'll give us another chance to provide you with the service and dining experience that we're known for. Thank you for your understanding.

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  6. Rahul

    San Francisco

    1 review

    2.0

    1 review

    Dined 4 days ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    The hosts up front were rude and not helpful. After a 30 min wait for my 7pm reservation I inquired about the status of the table. The obnoxious host says “could be 5 mins or 500, we don’t know”. I was out to have a nice dinner with the family and really not in the mood for snarky attitude. The chef looked like a beginner. The serves messed up our order. Have had much better experience at other Benihanas.
    Benihana - San Francisco, CAResponded 3 days ago
    Thanks for visiting us, Rahul. We're truly sorry to hear about your recent experience at Benihana - San Francisco, CA. It's disappointing to know that you felt neglected and didn't receive the level of service we strive to provide. We take your feedback seriously and will address these issues internally to ensure they don't happen again. We hope to have the opportunity to serve you again and provide a better experience. Sincerely, The Management Team

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  7. Rufina

    San Francisco

    48 reviews

    5.0

    48 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Chef was very entertaining and great cook! He prepared my husband’s Land and Sea and my Samurai Treat to perfection! The server was attentive and friendly! Great steak and seafood!
    Benihana - San Francisco, CAResponded 3 days ago
    Hello Rufina, We're overjoyed to hear that you had a fantastic experience at Benihana - San Francisco, CA! It's wonderful to know that you and your husband enjoyed our Land and Sea and Samurai Treat, as we strive to cater to all kinds of culinary preferences. We're glad that our chef's efforts met your expectations and that our server was able to provide you with attentive service. Your kind words are greatly appreciated and we look forward to serving you again soon! Best, The Management Team

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  8. Clarissa

    VIP

    San Francisco

    1 review

    4.0

    1 review

    Dined on 15 January 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Waited an hour at the table for the main course.
    Benihana - San Francisco, CAResponded 7 days ago
    Hi Clarissa, We're really sorry to hear about the wait time you experienced at the table. We always aim to provide our guests with a smooth dining experience and we're sorry we fell short this time. We appreciate your patience and understanding. On a positive note, we're glad to hear that you rated our service highly. We're committed to ensuring our guests have a memorable dining experience and we're sorry we fell short this time. We hope to serve you again soon and provide you with a more pleasant experience. Best regards, The Management Team at Benihana - San Francisco, CA

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  9. courtney

    Los Angeles

    1 review

    1.0

    1 review

    Dined on 12 January 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    They weren’t seating people until 2 hours after their reservation
    Benihana - San Francisco, CAResponded 5 days ago
    Thanks for the feedback, Courtney. We're sorry to hear about your recent experience at Benihana - San Francisco, CA. It's disappointing to know that you had to wait for longer than expected despite having a reservation. We always aim to provide our guests with a smooth and enjoyable dining experience, and it's clear we missed the mark this time. We appreciate you bringing this to our attention and we'll definitely look into this matter to ensure it doesn't happen again. We hope to have the opportunity to serve you again and provide a better experience. Best, The Management Team

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  10. Stephanie

    San Francisco

    1 review

    2.0

    1 review

    Dined on 12 January 2025

    1. Overall 2
    2. Food 4
    3. Service 3
    4. Ambience 1
    Reservations are a JOKE, we waited over an hour for our party of 9 to be seated. It’s a poorly run restaurant, over booked & unable to accommodate the guests who make reservations. DO NOT GO HERE, especially for a birthday or special occasion (& definitely do NOT arrive hungry). In the end, our teenaged boys were seated & enjoyed themselves & the birthday celebration. So, I’m grateful for that. But, we won’t be returning EVER.
    Benihana - San Francisco, CAResponded on 13 January 2025
    Hello Stephanie, We're truly sorry to hear about your recent experience at Benihana - San Francisco, CA. We understand how frustrating it can be to wait for a table, especially when you have a reservation. We also apologize if you felt rushed during your visit. We're taking your feedback into account as we work on improving our service. We hope you'll give us another chance to make your next visit a better one. Best, The Management Team

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FAQs

Benihana - San Francisco, CA does offer delivery in partnership with Postmates and Uber Eats.

Benihana - San Francisco, CA is rated 3.9 stars by 3192 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 52 times today

Order delivery or takeout

Google Map for Benihana - San Francisco, CA

1737 Post Street, San Francisco, CA 94115

Dining areas

Additional information

  • Cross Street
    Laguna /Webster
  • Area
    Japantown
  • Hours of Operation
    Mon–Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Street Parking
  • Payment Options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine
  • Phone number
    (415) 563-4844
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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