Benihana - Anaheim, CA

Review summary

1. C

   Crystal

   VIP

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great place with the kids noise level is high. service excellent when on a friday night very busy but still catering to ys
   

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2. D

   Denise

   Orange County

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful night! Mandy (waitress) snd Adrian (chef) were both terrific and made the night even better. Expensive but worth the money.
   

   Benihana - Anaheim, CAResponded today

   Thanks for the review, Denise! We're thrilled to hear that you had a wonderful night at Benihana - Anaheim, CA. It's great to know that our team's efforts to provide excellent service and delicious food added to your experience. We understand that the cost might be a bit of a concern for some, but we're glad to hear that you found it worth it. We appreciate your feedback and look forward to serving you again soon!
   

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3. M

   Mary

   Orange County

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We’ve dined at Benihana‘s for nearly 30 years and in all the years our chef today, Mark, was exceptional, and made our birthday experience most memorable! Thank you Mark!
   

   Benihana - Anaheim, CAResponded today

   Hi Mary, Thank you so much for your continued support and for choosing Benihana - Anaheim, CA for your birthday celebrations! We're thrilled to hear that you've enjoyed the food and service during your visits. It's always our pleasure to make special occasions memorable for our guests. Your kind words mean a lot to us. We look forward to many more years of serving you at our restaurant. Thanks again for your continued patronage! Best wishes, The Management Team
   

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4. S

   Shonyta

   VIP

   Las Vegas

   41 reviews

   1.0

   41 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Our chef didn’t cook the food. He asked it was unflavored, and he was kind of rude.
   

   Benihana - Anaheim, CAResponded 1 day ago

   Thanks for visiting us, Shonyta. We're sorry to hear about your experience at Benihana - Anaheim, CA. It's disappointing to know that your meal didn't meet your expectations. We strive to provide top-quality food and service, and we apologize if we fell short this time. We take your feedback seriously and will work on improving our service. We hope you'll give us another chance to provide you with a better dining experience. Best Regards, The Management Team
   

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5. M

   Michael

   Washington DC

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Everything was top notch except the wait time (1 hour) it took before the chef arrived!
   

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   Benihana - Anaheim, CAResponded 5 days ago

   Thanks for visiting us, Michael! We're thrilled to hear that you enjoyed the food and service at Benihana - Anaheim, CA. We apologize for the wait time you experienced. We understand how frustrating that can be and we're working on improving our service. We appreciate your patience and understanding. We hope to serve you again soon.
   

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6. L

   Leslie

   Orange County

   47 reviews

   4.0

   47 reviews

   Dined on 26 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Went for my daughter’s birthday and was entertained by our chef. I got Habachi steak And it was tender and done as requested.
   

   Benihana - Anaheim, CAResponded 6 days ago

   Hi Leslie, We're thrilled to hear that you chose Benihana - Anaheim, CA for your daughter's birthday and that our chef made your special occasion even more memorable! It's wonderful to know that our Habachi steak hit the mark and that you enjoyed the meal. We strive to provide excellent food and service, and your feedback is a testament to our efforts. Thank you for choosing us for your daughter's birthday and we hope to see you again soon! Best, The Management Team
   

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7. J

   Juan

   VIP

   Los Angeles

   1 review

   1.0

   1 review

   Dined on 26 January 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   They dont have control on the reservation and over selling the restaurant. My rsvd was at 8:30, we showed up at 8:15 and we finally got a table at 9:20pm and the chef showed up at 10:10pm so our dinner was ready by 11pm. We asked the manager for a discount and he offered us a free appetizer after we waited 2.5 hours to get our meals.
   

   Benihana - Anaheim, CAResponded 6 days ago

   Hello Juan, We're truly sorry to hear about your recent experience at Benihana - Anaheim, CA. We understand that waiting for your table, and the delay in your meal, affected your dining experience. We strive to provide a smooth and efficient service to all our guests, and we apologize for any inconvenience caused. Your feedback is invaluable to us, and we assure you that we will take your comments into consideration as we continuously work to improve our service. We hope to have the opportunity to serve you again and provide you with a better experience. Best Regards, The Management Team
   

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8. D

   Damian

   San Francisco

   1 review

   5.0

   1 review

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 1
   4. Ambience 5

   It was a great night however it does get busy to where you might wait a day or two !
   

   Benihana - Anaheim, CAResponded 4 days ago

   Hi Damian, Thank you so much for your review and for giving us a perfect rating! We're thrilled to hear that you had a great night at Benihana - Anaheim, CA. We understand that it can get busy and we apologize if you had to wait a bit longer than expected. We're continuously working on improving our service to ensure a seamless dining experience for all our guests. We appreciate your patience and understanding. We look forward to serving you again soon! Best Regards, The Management Team
   

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9. D

   Danielle

   VIP

   New York City

   1 review

   1.0

   1 review

   Dined on 26 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We arrived on time for our reservation but had to wait an hour and 20 minutes to be seated in an hour and 40 minutes to receive a first bite of food. We were squished into a corner table where we barely could move our arms and we’re surrounded by other diners so close we could hear their conversation. The chef was obviously in a terrible mood and hated his job and kept forgetting things and having to go back to the kitchen.
   

   Benihana - Anaheim, CAResponded 7 days ago

   Thanks for the feedback, Danielle. We're truly sorry to hear about your experience at Benihana - Anaheim, CA. We understand that waiting can be frustrating and we apologize for the inconvenience you faced. We're taking your comments to heart and will ensure that our team's behavior matches our high standards. We hope to have the opportunity to serve you again and provide you with the service you deserve. Best Regards, The Management Team
   

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10. R

    Rene

    Los Angeles

    1 review

    1.0

    1 review

    Dined on 26 January 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1

    Place was a mess. Won’t be back. Bathrooms were gross.
    

    Benihana - Anaheim, CAResponded 7 days ago

    Hey Rene, We're really sorry to hear about your experience at Benihana - Anaheim, CA. We take pride in our cleanliness and it's disappointing to know that we didn't meet your expectations. We also apologize if the restroom was not to your liking. We assure you that we're committed to improving our services and your next visit will be better. Thank you for your feedback.
    

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