ROKA - Canary Wharf

Review summary

1. A

   Alice

   London

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 5

   Regular customer how this time was sadly very busy, service was slow and food was cold
   

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2. K

   Kieran

   Surrey

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 5

   Food was fantastic but experience was heavily dampened after being told our booking “wasn’t on the system” despite clear confirmation on booking via email and a call with a manager earlier in the week. We did manage to find a table, however very out the way and not in the ‘main’ restaurant. Great food but in no rush to go back
   

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3. J

   Jan

   Essex

   14 reviews

   5.0

   14 reviews

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s certainly not the cheapest place to eat but it is by far one of the best places to eat. Taste sensation.
   

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4. S

   Simon

   London

   1 review

   1.0

   1 review

   Dined on 20 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The Lunch was pleasant but when I got the card machine (I had been talking with my client) the server asked if I would like to add service to the relevant percentage button on the machine. I added 10%. It was only when I got back to the office I realised that they had already added 14.5% for service. Really underhand, deliberate customer gouging. I'll be voting with my feet, and not returning
   

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5. A

   Alex

   London

   50 reviews

   vip
   4.0

   50 reviews

   Dined on 2 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Having dined at Roka elsewhere, the only diffetence is that the Canary Wharf restaurant tends to be noisier.
   

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6. S

   Stephane

   London

   4 reviews

   vip
   2.0

   4 reviews

   Dined on 11 October 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   Took the tasting menu Very noisy place - unable to have a quiet conversation Service impersonal and still having the guts to ask for a 5% tip ON TOP OF the 14.5% already added to the bill This place is trying hard to pretend to be something high end - and miserably failing. To be avoided - unless you are looking to pay for regrets as well as overpriced food.
   

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7. A

   Ali

   London

   4 reviews

   3.0

   4 reviews

   Dined on 28 September 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Brunch is low quality - not up to Roka standard at all. Very disappointed
   

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8. N

   Nk84

   London

   15 reviews

   5.0

   15 reviews

   Dined on 21 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful dinner at Roka. We went for the premium tasting menu, my sister doesn’t eat beef so they kindly swapped 2 of the dishes for us. The presentation, quality of food, the volume - all incredible!! We especially loved the black cod and the dessert platter! A special thank you to Andrea for looking after us so well!
   

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9. K

   Kaushik

   London

   1 review

   vip
   5.0

   1 review

   Dined on 9 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food with amazing service. Thank you team.
   

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10. J

    Jeaulina

    London

    5 reviews

    3.0

    5 reviews

    Dined on 7 September 2024

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 3

    Canary Wharf is a usual favourite of mine but on this occasion, it was hugely disappointing. On a Saturday evening where the restaurant was not full but lively, I expected far more from the service. Not until we were served mains we were offered water. Our server messed up our sushi starter which then was brought out mid way through our mains which was not quite appetising for the palette. I’ve always loved the sushi at Roka but this felt rushed and really underwhelming. The sea-bream was fantastic I’ll give that. This was a birthday celebration and was not recognised as most celebrations are at any establishment. After being offered desserts no one came over again for almost 25minutes and we could not get the attention of anyone until we had to approach the staff. Was almost over charged for their error which was then rectified. This was really a saddening experience to say the least especially for a birthday.
    

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