Roy's Waikoloa Bar & Grill

Review summary

1. B

   Brandy

   Central Coast2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My server was amazing! The food / service was also phenomenal. My wife & I will definitely be dining here again.
   

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2. OT

   OpenTable Diner

   Sacramento1 review

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Poor service. Overpriced- even when compared to other touristy restaurants nearby. Extremely loud. Only bright spot for us was the Butter fish.
   

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3. J

   John VIP

   Denver40 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   Great food… service terrible! Worst wait staff ever !
   

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4. M

   Marti

   Tampa56 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 5

   Food was overcooked and not at all appetizing. Waiter was not very attentive and more interested in larger groups. We’ve noticed that KPC has declined over the last 3 years. We canceled 3 other reservation times over the 10 days of our visit. Take out food from the Queens Market was by far better than KPC.
   

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5. F

   Fay

   San Francisco5 reviews

   5.0

   Dined on 14 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   Our server was amazing. We loved him and he provided top notch customer service. We were lucky to have had him two years in a row. I apologize but I cannot remember his name. He is a waiter and he also bartends. The food was delicious. Our only issue was screaming child but we realize there is not much that the staff can do about that!!! We highly recommend Roy's.
   

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6. BR

   BigRik

   Phoenix18 reviews

   5.0

   Dined on 12 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Roy’s is always great. Scott, the manager greeted us as we came in. We had had a birthday dinner a few days previously. Julian, our waiter, was animated as before. Apps and wine was our choice this night. Everything was as expected. Perfect! This is our go to for fine or casual dining on the Big Island.
   

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7. J

   Joseph VIP

   Washington DC18 reviews

   2.0

   Dined on 12 March 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   Our experience was likely jaded by the poor service. We arrived and waited 10 minutes to be asked for drinks. After looking at the menu, we ordered and waited another 20+ minutes for our salads to arrive. We needed to ask another waiter to see about refreshing our drinks. We waited another 40 minutes for our meals to arrive even though several other tables that arrived after us were served both salads and dinner. We noticed several other tables were told about specials and dessert options that needed to be ordered at the same time as dinner. Definitely not very good wait service.
   

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8. OT

   OpenTable Diner

   Phoenix1 review

   3.0

   Dined on 11 March 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Seated 15 min after our reservation time. Another 10 min until our waitress came by. Ordered all our food and drinks immediately. Dinner came out before any sodas or bar drinks. Immediately asked if we’d like dessert when our food arrived. Waitress was just flustered the whole time, the few instances we saw her. For a restaurant at such a high price point, a calmer more professional experience was expected.
   

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9. A

   Angela

   Richmond2 reviews

   3.0

   Dined on 11 March 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   I was celebrating my birthday and they brought me a dessert a separate dessert plus the one that I chose from the menu instead of providing the one I chose on the house. They did not wish me a happy birthday or sing. I had to ask our server to bring a fresh coke, etc. they were scarce; poor service.
   

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10. M

    Mako VIP

    Los Angeles2 reviews

    5.0

    Dined on 11 March 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Thank you very much for making our dinner special by accommodating our request on the menu! My granddaughter gave you a 5 star which is hard to do!!
    

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