RPM Italian - Chicago

Review summary

1. M

   Megan

   Salt Lake City

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We celebrated our daughter’s birthday and they personalized everything from a menu with her name on it, to a special dessert. She felt very special. The food was amazing, every single Thing we ordered was delicious!
   

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2. J

   Joanne

   Chicago

   25 reviews

   vip
   5.0

   25 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great ambiance, great service & a delicious meal! I sincerely appreciate the care they always take with gluten free as I have Celiac - thank you for such great care!! Just go, it’s a great experience!
   

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3. E

   Elias

   Chicago

   24 reviews

   vip
   5.0

   24 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second time I visit, no regrets at all. Everything we ate from the Thanksgiving special menu was second to none. From the Bruschetta to the Risotto and then from the Polenta Rib to the Agnolotti. To finish? the amazing Pecan Dessert and Pumpkin Cheesecake. Solid 9.90. WIll be back soon.
   

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4. R

   Rebecca

   Los Angeles

   8 reviews

   vip
   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Johnny was amazing! This was a last minute reservation and it was the most wonderful Thanksgiving dinner. Thank you so much.
   

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5. E

   Elizabeth

   Chicago

   2 reviews

   vip
   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Excellent food and good service. Only complaint is that our table was by the service station and an outside door. We could see siren lights from across the street most of the dinner. That is not a big deal, but it was uncomfortably cold at our table. The rest of the restaurant seemed appropriate temp, but I was uncomfortably cold the whole dinner. I know someone has to get the crappy table; unfortunately it was us.
   

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6. F

   Frank

   Alabama

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fantastic experience. Tremendous food; great service. A creative menu beautifully presented. We had a fantastic time and we will come back.
   

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7. M

   Michael

   Greater Boston

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Apps were good, Caesar salad excellent but main courses disappointing. Bolognese sauce was more like tomato sauce. Tortellini not very good either. Pacing of dinner courses was poor
   

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8. OT

   OpenTable Diner

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We absolutely loved our experience. The atmosphere was modern and perfect for a date night. We loved the happy hour deals and appetizers before we went to our table for dinner. We did not enjoy the Spunoni dessert, but everything else was fantastic.
   

   RPM Italian - ChicagoResponded 2 days ago

   Thank you for taking the time to leave us such a fantastic review. We're thrilled to hear that you had a great time on your date night at RPM Italian! It's wonderful to know that you enjoyed our happy hour deals and appetizers, as well as our dinner menu. We're sorry to hear that our Spunoni dessert did not meet your expectations. Your feedback is valuable to us and we'll certainly take it into consideration. We hope to see you again soon for another fantastic experience! Cheers Team RPM Italian
   

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9. P

   Paul

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First visit since the place was converted from Ben Pao.. Beautiful feel (reminiscent of our beloved LEYE "Avanzare" restaurant). The music level was, in our opinion, too loud to maintain a pleasant conversation. It id not seem to affect other diners. Your Italian wines list is superb. We tried a bottle from Sicily (on our own but with approval from your in house sommelier).
   

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   RPM Italian - ChicagoResponded 2 days ago

   Hi Paul. Thank you for your high ratings and kind words about RPM Italian. We appreciate your feedback about the music level and we'll certainly take it into consideration. Your comments about our Italian wines list have been noted and we're glad you enjoyed trying one from Sicily. We hope to welcome you back soon for another great dining experience. Cheers Team RPM Italian
   

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10. L

    Lee

    Aberdeen

    1 review

    3.0

    1 review

    Dined 6 days ago

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 3

    Arrived on time. Had to wait 25mins after when I had booked my table to be seated. This happened 3weeks previously also. Tried to give benefit of doubt. Also tried to nudge me (after 20mins wait) to sit at bar as it was “slow” (I booked a table). When I declined, miraculously they found a table. Wanted to downgrade my experience in favour of more people. Not cool. Server was great as was the food. Need to sort out honouring commitments. Not a great experience.
    

    RPM Italian - ChicagoResponded 2 days ago

    Lee, we're truly sorry to hear about your recent experience at RPM Italian. We strive to provide the best service to our guests and it's clear we fell short in your case. We understand how frustrating it can be to have a reservation and not be seated immediately, and we apologize for the inconvenience. We're glad to hear that you enjoyed the food and found our server to be great. We appreciate your patience and understanding, and we hope that you'll give us another chance to provide the excellent experience you were expecting. Cheers Team RPM Italian
    

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