Ruth's Chris Steak House - Centennial Park

Ruth's Chris Steak House - Centennial Park reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Mark VIP

   Cleveland19 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The server was exceptionally friendly and welcoming. Unfortunately, the food did not live up to the hype. The gumbo was warm at best with the rice only partially cooked. My filet was tough and not well seasoned. My wife had hers butterflied. It was super tender, but cooked unevenly. Half was well done with the other half medium rare. Disappointing to say the least.
   

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2. R

   Roger

   Greater Boston23 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 4

   We ordered the 20 year tawy port with desert. They came back and said they have no 20yr tawy, we said what can you do for us. We were VERY disappointed that they could not say they have the 30 yr and we will cover the deserts you ordered. even after we had to explain it to the manager. So we cancelled the port and cancelled desert also. so sad that such a high margin sale of the liquor was canceled due to $40. of deserts. SO STUPID , they may know food, but don't know the business. BTW the final bill was $1600 for the 6 of us.
   

   Ruth's Chris Steak House - Centennial ParkResponded 1 day ago

   Thank you for taking the time to share your thoughts about your recent experience, Roger. While I am glad that everything else with your visit was enjoyable, I understand the disappointment you felt regarding the port and dessert. We strive to ensure that our customers have the best experience possible, and it seems we fell short in your case, particularly with the way our team handled this situation. Your feedback is invaluable to us, and we assure you that we will take the necessary steps to avoid such instances in the future. We appreciate your honesty and loyal patronage, and we hope you'll give us another chance to serve you better. Megan Cromwell, Director of Guest Relations
   

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3. M

   Michael

   Philadelphia10 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as usual. Staff very friendly and professional.
   

   Ruth's Chris Steak House - Centennial ParkResponded 1 day ago

   Thank you for your fantastic review, Michael! We're thrilled to hear that you had an excellent experience at Ruth's Chris Centennial Park. Our staff takes great pride in being friendly and professional, and we're glad to hear that it shone through during your visit. Your kind words truly mean a lot to us. We look forward to welcoming you back soon for another great experience! Megan Cromwell, Director of Guest Relations
   

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4. C

   Christopher

   Atlanta1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter- Dawn, did an amazing job!! Even stayed late so we could enjoy the evening. Perfect night.
   

   Ruth's Chris Steak House - Centennial ParkResponded 1 day ago

   We're thrilled to hear that you had a wonderful dining experience with us, Christopher! It's always a pleasure to know that our team's efforts to provide excellent service are appreciated. We're glad you had a perfect night and enjoyed your evening. Your kind words mean a lot to us, and we'll be sure to share them with Dawn! Looking forward to serving you again soon! Megan Cromwell, Director of Guest Relations
   

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5. M

   Mickey VIP

   Alabama11 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent as usual. The service this occasion was exceptional to say the least. Our server Don was as friendlier and more attentive than any server I’ve ever had in the past.
   

   Ruth's Chris Steak House - Centennial ParkResponded 1 day ago

   Mickey, we're overjoyed to hear that you had an exceptional experience at Ruth's Chris Centennial Park! It's wonderful to know that our food and Dawn's service lived up to your expectations. We pride ourselves on our friendly and attentive service, and your kind words truly made our day! We look forward to welcoming you back soon for another excellent dining experience! Megan Cromwell, Director of Guest Relations
   

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6. E

   Elizabeth

   Atlanta1 review

   5.0

   Dined on 4 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional service and excellent food! Valet parking should be easier to find.
   

   Ruth's Chris Steak House - Centennial ParkResponded 1 day ago

   Thank you for your kind words, Elizabeth! We're thrilled to hear that you had an exceptional experience at Ruth's Chris Centennial Park! It's wonderful to know that our service and food met your expectations. We appreciate your feedback on the valet, and we'll be sure to share those thoughts with their team. Thank you for choosing us, and we look forward to welcoming you back soon! Megan Cromwell, Director of Guest Relations
   

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7. T

   Tameka

   Washington DC1 review

   4.0

   Dined on 2 April 2025

   1. Overall 4
   2. Food 1
   3. Service 5
   4. Ambience 5

   Lobster mac ams cheese was pretty pricey and not good at all. I didn’t eat it at all, but was still charged
   

   Ruth's Chris Steak House - Centennial ParkResponded 1 day ago

   Thanks for the feedback, Tameka! We're glad to hear that you found our service to be excellent, but we're sorry to hear that our Lobster Mac and Cheese didn't meet your expectations. We take pride in our culinary offerings, and we're disappointed to hear that we missed the mark this time. We appreciate your constructive feedback, and we'll certainly take it into consideration as we continually strive to improve our menu and offerings. We're glad to hear your daughter's birthday celebration was still a success overall, and we hope you'll give us another chance to impress you in the future! Happy 19th Birthday!! Megan Cromwell, Director of Guest Relations
   

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8. S

   Shawna VIP

   Corpus Christi2 reviews

   1.0

   Dined on 28 March 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   The service was horrible and extremely slow!!! Not a busy night but couldn’t get service as needed.
   

   Ruth's Chris Steak House - Centennial ParkResponded 1 day ago

   Shawna, we're truly sorry to hear about your recent experience at Ruth's Chris Centennial Park. We strive to provide a seamless dining experience for all of our guests, and it's clear that we fell short during your visit. We take your feedback seriously and will address the issues with the speed of service and quality of food with our team to ensure it doesn't happen again. We hope you'll give us another chance to provide you with the excellent service you deserve, but feel free to reach out to me directly if there is anything else I can assist with in the meantime. Megan Cromwell, Director of Guest Relations (864) 248-1723
   

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9. G

   GENEVIEVE

   London3 reviews

   5.0

   Dined on 24 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dawn was outstanding , credit to restaurant, we will be back 😊
   

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10. OT

    OpenTable Diner

    Charleston1 review

    1.0

    Dined on 22 March 2025

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 5

    Service, atmosphere, and cosmos were perfect. I ordered the cowboy ribeye medium. It came out drenched in grease, no flavor, well done. Definitely not worth the price.
    

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