Ruth's Chris Steak House - Northbrook

Review summary

1. e

   edson VIP

   Chicago145 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Consistently great food! You cannot be disappointed by ANYTHING!! The service we had was excellent. Love the quiet dining room. Great for conversation.
   

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2. D

   Debra VIP

   Chicago3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious. And our server Ally was very knowledgeable and attentive.
   

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3. M

   Michele VIP

   Chicago265 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We celebrated a birthday and the restaurant provided a festive atmosphere. Birthday confetti, a card, a special menu and a complimentary dessert. Service was terrific. Of course, everything is ala carte. They do offer a price fixe menu. My only criticism was as a non-meat eater, choices are extremely limited. Yes, there are a couple of fish options, none to my liking. The menu said vegan and gluten free things were offered with an up charge. I ordered a salad. Very good. The birthday person was extremely happy and that’s all that mattered!
   

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4. C

   Carolyn VIP

   Kansas City11 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress, Brittani, made our dining experience at Ruth’s Chris even more enjoyable.
   

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5. OT

   OpenTable Diner

   Chicago2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect our waiter Willy was the best food was excellent service was excellent 10 out of 10. 
   

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6. W

   WENDY VIP

   Chicago18 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is the best restaurant that I have ever visited. The food is amazing!!! Danielle, our server was outstanding. They go extra to celebrate special occasions like birthdays but decorating the table and printing a special menu for the celebrant. An outstanding splurge.
   

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7. L

   Lakeitha

   Cincinnati4 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was just wonderful. The waitress was amazing also.
   

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8. OT

   OpenTable Diner

   Chicago8 reviews

   5.0

   Dined on 21 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience for a birthday ! Table was decorated & had a personalized menu as well ! Our server Brittni was great & gave great suggestions on what to try ! 10/10 will be returning !
   

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9. OT

   OpenTable Diner

   Chicago2 reviews

   1.0

   Dined on 16 March 2025

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 2

   Last year birthday dinner was horrific. First we were seated directly outside the kitchen, a lot of traffic then food was wasted in our table. Asked to be moved and was told the only available area was on the other end, which was also right outside the kitchen. Then, a large party of loud teenagers were seated next to us reaking of weed. The only saving grace was the food was hot and deliciously served. Prior to making birthday reservations this year, I emailed the restaurant manager and reminded them of my experience and requested not to be seated by the kitchen nor large parties. Arrived and was told by Beth, the dining room was filled and we needed to wait to be seated or we could sit at the bar. Why would you offer me bar seating when I was very specific in my email to you about seating. After about 20 minutes, Beth comes to seat us and takes us to a booth directly by the kitchen, when ai said No, I specifically emailed and stated I do not want to be seated by the kitchen, Beth very rudely and stressfully turned and said well this is all we have tonight. I turned around to walk out and my guy said there is a booth over there, let’s go sit there. To add insult to injury after we sat down Beth comes to the table and throws a birthday card and menu down. As I was telling my Guy I want to leave, Willie our server walked up and said I apologize for what happened, I assure you I am going to provide you the best service tonight to make you forget about any previous experiences. Willie delivered on his word; his customer care and service was top notch excellent. Thank you again Willie! The overall experience was rushed, the steak was tough and overcooked and the spinach came out cold, but my Guy didn’t want to say anything. No birthday treat was given but I was offered to buy dessert before the kitchen closed at 9pm. Two years of disappointment, mainly due to Beth, which has caused me to never visit this particular location again!
   

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10. J

    Jennifer VIP

    Southwest Florida2 reviews

    5.0

    Dined on 15 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Willie, our server was wonderful! Timed our food perfectly, allowed us to enjoy our meal with our son who was on break! They are lucky to have him! We will be back! Also we watched Luanne, the hostess, handle a very crabby and demanding customer with grace and kindness ! Great staff all around!
    

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