Sardine Factory

Review summary

1. B

   Brenna

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The mocktails were not great. Food was amazing. Service was fantastic. Birthday cake was carrot cake and fantastic.
   

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2. T

   Tim

   Sacramento

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Abalone bisque was so delicious! Perfectly cooked rib-eye
   

   Sardine FactoryResponded 3 days ago

   Dear Tim, Thank you for your recent visit and for taking the time to review our restaurant. We are delighted to hear you enjoyed your Abalone Bisque, it is a favorite, to be sure. We appreciate your patronage and hope you will visit us again very soon.
   

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3. JZ

   JasmineZ

   Hawaii

   3 reviews

   4.0

   3 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   I really love the vibe and the service at this restaurant. Their live music was super intriguing. They really took note of the the customers and send us anniversary dessert on the house! However, the price of the food is on the higher side of the area, while the taste and the portion of size may compensate on this. It is a great place for having a date but not a casual dinner.
   

   Sardine FactoryResponded 3 days ago

   Dear Jasmine, Thank you for choosing The Sardine Factory to celebrate your anniversary. We are delighted to hear you enjoyed your delicious food, great service and memorable atmosphere. We appreciate your patronage and look forward to serving you again!
   

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4. J

   Jackie

   San Joaquin

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated promptly! We ordered off the menu and our food came quickly. Our waiter was great!
   

   Sardine FactoryResponded 3 days ago

   Dear Jackie, Thank you for your kind words and for sharing your experience! We’re delighted to hear that you enjoyed your visit overall, and we truly value your feedback, and we look forward to your next visit!
   

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5. J

   Jennifer

   VIP

   San Francisco

   14 reviews

   5.0

   14 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our food was delicious. My husband had the Petrole and I the braised, slow cooked spareribs. Presentation lovely and so delicious. The garden salad was delicious and I loved the creamy salad dressing. It was something candied. We dined in the atrium which is spectacular and we are so glad we were out there. It gets loud in there, or at least for those of us over 60. Glad we experienced it but will dine in another room next time. Jennifer our server was knowledgeable and fun to talk too. Her recommendations were spot on.
   

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   Sardine FactoryResponded 3 days ago

   Dear Jennifer, We are delighted to hear you enjoyed your visit and thank you for your review. Your patronage is appreciated and we look forward to serving you again very soon!
   

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6. M

   Michael

   VIP

   New York City

   7 reviews

   1.0

   7 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Our experience was average. Add in the price I paid for my wife and BFF and it was way below average. I SO want Sardine Factory to be great, but alas, it's standing on reputation these days. Take a look around at the clientele...mostly people from the past who still love the fantastic venue and variations to its different rooms and decor. Nothing wrong with that, but they'd better address that in the next few years. (If this restaurant were in San Francisco, LA or NY, it would get slaughtered.) My sand dabs were mushy and soaked in olive oil; my wife's petrale sole was average, and my buddy's salmon was a lovely 5oz piece for almost $50. (Does the restaurant's decor respect that kind of premium?) Oh...one more...my wife ordered a starter salad and it was a complete joke: it sat in a pool of dressing and maybe contained 2oz of leaves.
   

   Sardine FactoryResponded 3 days ago

   Dear Michael, We’re sorry to hear that your experience didn’t meet your expectations, as we take great pride in offering high-quality cuisine, attentive service, and welcoming atmosphere. For over 56 years, The Sardine Factory has been recognized with numerous awards and accolades. While we appreciate all feedback, we stand by the quality and value of our dining experience. As for your observation about thriving in a major culinary city, we’d gladly welcome the challenge. In fact, many of our guests, including those well-versed in the dining scenes of San Francisco, LA, and New York, return often. We truly appreciate your visit and hope you’ll join us again in the future. If you'd like to discuss your experience further, we’d be happy to connect directly. Best regards, The Sardine Factory
   

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7. K

   Kurt

   VIP

   Hawaii

   7 reviews

   5.0

   7 reviews

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great group dinner here with 12 people. Wonderful service, wine list and food quality. Great ambiance and bar scene.
   

   Sardine FactoryResponded 3 days ago

   Dear Kurt, We are delighted to hear you enjoyed your visit and thank you for your review. Yes, larger parties are something we love to host. Your patronage is appreciated and we look forward to serving you again very soon!
   

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8. J

   Jessica

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is such a vibe!!! Great food, excellent service
   

   Sardine FactoryResponded 3 days ago

   Dear Jessica, Thank you so much for your wonderful review! We’re thrilled to hear that you had an exceptional experience at The Sardine Factory. Your kind words mean the world to our team, and we look forward to welcoming you back for another memorable visit!
   

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9. T

   Tony

   Central Texas

   2 reviews

   5.0

   2 reviews

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for Our Anniversary, Dinner was amazing. We had great service, very romantic place. Thank you for your hospitality.
   

   Sardine FactoryResponded 3 days ago

   Dear Tony, Thank you for choosing The Sardine Factory to celebrate your anniversary with us. We are delighted to hear you enjoyed your delicious food, great service and memorable atmosphere. We appreciate your patronage and look forward to serving you again!
   

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10. A

    Andrew

    San Francisco

    7 reviews

    4.0

    7 reviews

    Dined on 19 February 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5

    Food was delicious! The meals are pricey but the food was amazing.
    

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    Sardine FactoryResponded on 19 February 2025

    Dear Andrew, We are delighted to hear you enjoyed your visit and thank you for your review. Your patronage is appreciated and we look forward to serving you again very soon!
    

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