Silver Trumpet Restaurant & Bar

Review summary

1. p

   pascal

   Orange County

   6 reviews

   3.0

   6 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   I had high expectations based on the reviews, but unfortunately, my experience was disappointing. The place was not busy, yet the service was slow and inattentive. There was little effort to check in or ensure a good experience, making it feel like customers were an afterthought. Unless service isn’t a priority for you, I wouldn’t recommend this place based on my visit.
   

   Silver Trumpet Restaurant & BarResponded today

   Thanks for the review, Pascal. We're truly sorry to hear that your experience at Silver Trumpet Restaurant & Bar didn't meet your expectations. We strive to provide efficient service to all of our guests, and we regret that we fell short during your visit. We appreciate your feedback and will definitely work on improving our service. We hope you'll give us another chance to provide you with the good service you deserve. Best regards, Kevin Schjei
   

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2. A

   Anita

   VIP

   Los Angeles

   56 reviews

   5.0

   56 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent, especially the fish. Large portions for DineOC meal. Restaurant was very quiet except for noisy parties nearby - TIP- ask for what you want (table or food); they are happy to accommodate. TIP - they validate parking for the theater, so ask before you go to get into the correct lot. DineOC meal was quite reasonable. This is the only place we go to when we go to Segerstrom/SCR.
   

   Silver Trumpet Restaurant & BarResponded today

   Hey Anita, we're thrilled to hear that you enjoyed your meal at Silver Trumpet Restaurant & Bar. It's great to know that our fish and generous portions hit the mark for your DineOC meal. We apologize if the noise from nearby parties affected your dining experience. We're glad that our restaurant's validation for the theater parking helped you find a spot. Your understanding about the seating arrangement is appreciated. We strive to make every guest's experience comfortable and we're glad we could accommodate your request. Thank you for your kind words and we look forward to serving you again. Thank you Kevin Schjei General Manager Avenue of the Arts Hotel
   

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3. E

   Elaine

   Orange County

   41 reviews

   4.0

   41 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The restaurant was great as we expected. Good parking with accommodations for remaining for nearby theater. Problem was Open Table reservations. I was unable to modify reservation on your website. I called restaurant twice to correct reservations. The first person didn’t make correction. The second person simply made correction and we were seated correctly.
   

   Silver Trumpet Restaurant & BarResponded today

   Hi Elaine, We're glad to hear that you enjoyed your experience at Silver Trumpet Restaurant & Bar. We're sorry for the inconvenience you faced with the Open Table reservation issue. We understand how frustrating it can be to have to change your reservation due to an unexpected event. We will take this feedback into account and work on improving our reservation system. We're glad you found our service satisfactory and hope to see you again soon! Thank you Kevin Schjei General Manager Avenue of the Arts Hotel
   

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4. T

   Todd

   Orange County

   7 reviews

   2.0

   7 reviews

   Dined on 24 February 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Server was slow and no personality. She had asked if we were going to the play and we said yes, and then she barely came to our table and took forever to bring our drinks. There were a lot of tables outside available and the host chose the worst table in the corner that seated 8 and there was only two of us.
   

   Silver Trumpet Restaurant & BarResponded on 25 February 2025

   Thanks for the feedback, Todd. We're sorry to hear that your experience at Silver Trumpet Restaurant & Bar didn't meet your expectations. We strive to provide excellent service and it seems we fell short this time. Your comments about the service speed and personality of our server are noted and will help us improve. We hope you'll give us another chance to make it right. Best, The Management Team
   

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5. L

   Lee

   Los Angeles

   22 reviews

   4.0

   22 reviews

   Dined on 23 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We've eaten at the restaurant a number of times and had a lovely meal. However, this time there was a table with two ladies and their three little girls. They were oblivious to the noise these girls were creating with high pitched screams and noisy play. I actually was so frustrated when we were trying to enjoy our meal that I "shoosed" them and they finally quieted down. I know that it is difficult for your staff to say anything, but I think the other tables around this group would have appreciated some intervention.
   

   Silver Trumpet Restaurant & BarResponded on 26 February 2025

   Thanks for visiting us, Lee. We're glad to hear that you've enjoyed our meals in the past and appreciate your patience when needed. We're sorry for the disturbance caused by the high-pitched girls, and we'll certainly take your feedback into consideration. We're always striving to improve our service, and your feedback is valuable to us. We hope to have the opportunity to serve you and your family again soon.
   

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6. A

   Albert

   VIP

   Orange County

   202 reviews

   4.0

   202 reviews

   Dined on 22 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very good breakfast selections. Attentive staff. Thank you! 🙋🏻‍♂️
   

   Silver Trumpet Restaurant & BarResponded on 25 February 2025

   Thanks for the feedback, Albert! We're thrilled to hear that you enjoyed our breakfast selections and found our staff to be attentive. Your kind words mean a lot to us. We strive to provide a 5-star experience for all our guests at Silver Trumpet Restaurant & Bar, and it's wonderful to know we hit the mark for you. We look forward to serving you again soon.
   

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7. M

   Mikki

   Orange County

   18 reviews

   5.0

   18 reviews

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have been on Open Table for over a decade and this is the FIRST restaurant who recognizes a birthday event; can you believe it? There is usually some sort of disconnect with OT and the restaurant and they never mention it. However Silver Trumpet was VERY congratulatory and welcoming. It was wonderful. The food was nothing short of spectacular and the cocktails were so creative and tasty. Recommend highly.
   

   Silver Trumpet Restaurant & BarResponded on 25 February 2025

   Thanks for the review, Mikki! We're thrilled to hear that you had a memorable birthday celebration at Silver Trumpet Restaurant & Bar. It's always a pleasure to acknowledge the special occasion and we're glad we could make your day memorable. We're glad you enjoyed our food and cocktails. Your kind words mean a lot to us. We look forward to serving you again soon!
   

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8. C

   Christen

   Orange County

   1 review

   3.0

   1 review

   Dined on 16 February 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   We were seated and aside from someone coming to take our orders, we were mostly forgotten hence the 1 star for service. The problem is that I see servers pass by the tables beside us. They’ve refilled water without those two tables asking; however when it comes to our table, I had to ask for more water. Maybe we did not dress to impress and maybe they think I can’t pay for more things. But they kept skipping our table. It’s a good 20-30 mins that we were done with our food and no one is coming to our table to either ask us if we wanted dessert or get us the bill. Again, table beside us, they automatically went and asked if they needed menu to look at desserts automatically. The food was great but I will never take my family again here based on service.
   

   Silver Trumpet Restaurant & BarResponded on 25 February 2025

   Hey Christen, We're truly sorry to hear about your recent experience at Silver Trumpet Restaurant & Bar. We strive to provide excellent service to all our guests and it seems we fell short during your visit. We appreciate your feedback and understand your concerns regarding the service you received. We assure you that we will address these issues with our team to ensure a better experience for all our guests in the future. We hope you'll give us another chance to make it right. Best, The Management Team
   

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9. K

   Karen Anne

   Central Coast

   2 reviews

   1.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Drinks were tasteless, very disappointing, especially for its price. Food was okay. Not something I would recommend. They were bland. The server wasn’t friendly at all, no smiles and no apologies after she got our orders incorrectly several times. It wasn’t a nice experience especially it was our first time going there.
   

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   Silver Trumpet Restaurant & BarResponded on 25 February 2025

   Thanks for the feedback, Karen Anne. We're sorry to hear that your experience at Silver Trumpet Restaurant & Bar didn't meet your expectations. We pride ourselves on our food quality and it's disappointing to hear that you found it bland. We also apologize for the service you received. We will definitely address these issues with our team to ensure better experiences in the future. We hope to have the opportunity to serve you again and provide a better experience.
   

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10. M

    MaryAnne

    VIP

    New York City

    8 reviews

    2.0

    8 reviews

    Dined on 15 February 2025

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 3

    Honestly, this was the worst meal I’ve ever had. The staff seemed nice upon arrival, and the gentleman at the front desk was very welcoming. However, once we ordered from the prix fixe Valentine’s Day menu, things went downhill fast. The starter was cauliflower—literally one small piece that looked like it had been dipped in purple dye. When I asked for bread, they told me it wasn’t part of that course and that I had to wait until the next one. The second course was a radicchio salad that tasted like pure vinegar. My friend ordered the pork shank, which was decent, but I had a medium steak with shrimp that was absolutely disgusting. The service was painfully slow, the food was outrageously overpriced, and I felt like I had stepped into the Twilight Zone. It was an awful experience from start to finish. I would never return, and if I could give it zero stars, I would.
    

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    Silver Trumpet Restaurant & BarResponded on 25 February 2025

    Hey MaryAnne, We're really sorry to hear about your experience at Silver Trumpet Restaurant & Bar. It's clear that we didn't live up to your expectations and for that, we sincerely apologize. Your feedback about the cauliflower salad and the pork shank is concerning and will be addressed with our culinary team. We're also sorry to hear about the slow service you experienced. We aim to provide a timely and friendly service and we regret that we fell short in your case. We hope you'll give us another chance in the future to show you the quality dining experience we're known for. Best regards, The Management Team
    

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