Smith's Bar & Grill

Review summary

1. G

   G

   Berkshire

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Would not dine again, under pressure to order as soon as we arrived at the table, staff had no patience, pathetic service staff
   

   Smith's Bar & GrillResponded today

   Dear G, Thank you for sharing your feedback with us. We’re truly sorry to hear about your experience and that you felt rushed and unsupported during your visit. Providing attentive and welcoming service is our top priority, and it’s clear we fell short in this instance. Please know that we take your comments seriously and will address this with our team to ensure all our guests feel comfortable and valued when dining with us. Thank you again for bringing this to our attention. Many thanks EM
   

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2. H

   Helen

   London

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Lovely place great location and excellent food my chicken was delicious! There was a slight hiccup with service so we waited quite a long time for the food, that said I would definitely go back there again
   

   Smith's Bar & GrillResponded today

   Dear Helen, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear you enjoyed our location, atmosphere, and especially the chicken—it’s great to know it hit the spot! We sincerely apologise for the wait time; we always strive to provide prompt service, and we appreciate your patience and understanding. Your feedback helps us improve, and we’ll work hard to ensure your next visit is even better. We’re so glad you’d come back, and we can’t wait to welcome you again soon! 😊 Many thanks EM
   

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3. F

   FRANCO

   VIP

   London

   13 reviews

   5.0

   13 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brilliant Place. Very accommodating - we had some kids in our group ;) We booked in as we heard the food its ridiculously good . Staff were super friendly. Decently priced drinks that tasted as expected, very well made. The risotto seafood was incredible, but I think the pork ribs were the top choice. If you are passing by, stop in, our experience was great! We would visit again in a heartbeat!
   

   Smith's Bar & GrillResponded 1 day ago

   Dear Franco, Thank you so much for your fantastic review! We're thrilled to hear that you and your group, including the kids, had such a great time with us. It’s always our goal to create a welcoming and accommodating environment for everyone. We're glad you enjoyed the food – the seafood risotto and pork ribs are definitely crowd favourites! It’s wonderful to hear that the drinks hit the mark as well. Your kind words about our friendly staff mean a lot to us, and we’ll be sure to share them with the team. We’re so happy you had an experience worth revisiting and can’t wait to welcome you back again in the future. Safe travels, and thank you for recommending us to others passing by! Warm regards, EM
   

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4. F

   Francisco

   VIP

   London

   16 reviews

   5.0

   16 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came across Smith's on opentable by pure chance. Great reviews and good looking menu. Glad we booked in. It is of the call in Paddington, worth the small walk. Fabulous for lunch at a great price. Absolutely no complaints.Best beef fillet in town. We will be back again for drinks next week. Excellent service from Maurizio and the young girl. Couldn't do enough for us. Such a friendly bunch of staff. Hope to see you all again some day.
   

   Smith's Bar & GrillResponded 1 day ago

   Dear Francisco, Thank you so much for your kind words! We’re thrilled you found us on OpenTable and even happier that we lived up to your expectations. It’s great to hear the beef fillet was a hit – it’s definitely one of our favorites too! Maurizio and the team, including our wonderful young staff member, will be delighted to know they made your visit extra special. We take pride in our friendly service, and it’s always rewarding to hear such positive feedback. We can’t wait to welcome you back for drinks next week and hopefully many more visits in the future. Until then, thank you again for taking the time to share your experience. See you soon! Warm regards, EM
   

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5. j

   james

   VIP

   London

   16 reviews

   5.0

   16 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We Booked this Smith's bar & grill, we are staying at hotel close by in Paddington, 10 Min walk to the bar, around lunch time, it did get busy ,they have a very friendly staff helping you out throughout your meal and never to busy for a quick chat, so well worth a visit. The calamari and parmigiana aubergine are to die for, great atmosphere.
   

   Smith's Bar & GrillResponded 1 day ago

   Dear James, Thank you for taking the time to share your experience with us! We're delighted to hear you enjoyed your visit and that our location was convenient for you during your stay in Paddington. It’s wonderful to know that you appreciated the friendly service – we love engaging with our guests and making them feel at home. The calamari and parmigiana aubergine are indeed crowd-pleasers, and we're thrilled they hit the spot for you! We’re so glad you enjoyed the atmosphere, and we hope to see you again the next time you’re in the area. Safe travels and thank you for the lovely recommendation! Warm regards, EM
   

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6. A

   Aalia

   VIP

   London

   7 reviews

   4.0

   7 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good ambience and generous portions of the delicious food - also a good variety of menu options and drinks. Very conveniently located too.
   

   Smith's Bar & GrillResponded 1 day ago

   Dear Aalia, Thank you for your kind review! We’re delighted you enjoyed the ambience and the generous portions of our delicious food. It’s great to hear you appreciated the variety on our menu and drink selection as well. We’re also glad you found our location convenient – we aim to make every visit as easy and enjoyable as possible. We look forward to welcoming you back again soon! Warm regards, EM
   

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7. A

   Anna

   London

   17 reviews

   5.0

   17 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent and fast service and very delicious food.
   

   Smith's Bar & GrillResponded 1 day ago

   Dear Anna, Thank you for your wonderful feedback! We’re so pleased to hear that you enjoyed our fast service and delicious food. It’s always our goal to provide a great dining experience, and your kind words mean a lot to us. We hope to welcome you back again soon! Warm regards, EM
   

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8. K

   Kim

   VIP

   London

   21 reviews

   5.0

   21 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I booked here with my friends during the day for food. I had the fish and chips and it was incredible, my friends all had steaks and they said it was really good.We decided to come back at night for the dj and the atmosphere was amazing. All the members of staff were welcoming and we had the best night. Will be back again!
   

   Smith's Bar & GrillResponded 1 day ago

   Dear Kim, Thank you so much for your kind words! We’re thrilled to hear you and your friends had such a great experience with us both during the day and later in the evening. It’s amazing to know you loved the fish and chips, and that the steaks were a hit with your friends! We’re so glad you decided to come back for the DJ and enjoyed the lively atmosphere – it’s always a pleasure to see our guests having the best time. Your feedback about our welcoming team means the world to us, and we can’t wait to have you back for another memorable visit! Warm regards, EM
   

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9. m

   mario

   VIP

   London

   15 reviews

   5.0

   15 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We just booked in for a quick drink and a bite and ended up staying all evening! The food looked so good - all four meals were excellent especially the fish and chips and the baby chicken! Drinks were good and especially the quality of the wine. Also the service and attitude of staff were excellent! We’ll be going back!
   

   Smith's Bar & GrillResponded 1 day ago

   Dear Mario, Thank you so much for your wonderful review! We’re thrilled to hear that what started as a quick stop turned into an evening well spent with us. It’s fantastic to know that all four meals impressed – the fish and chips and baby chicken are definitely favourites among our guests! We’re also glad you enjoyed the drinks, especially the wine, and that our team’s service made your visit even better. It means a lot to hear that we hit the mark for you. We can’t wait to welcome you back soon for another great experience. Thanks again for your kind words and support! Warm regards, EM
   

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10. p

    paul

    VIP

    London

    20 reviews

    5.0

    20 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Me and my friend's booked for lunch and the food was to a high standard the prices are reasonable for the quality of the food, the truffle pasta was amazing and all the staff was friendly and very welcoming and made us all feel welcome would definitely recommend.
    

    Smith's Bar & GrillResponded 1 day ago

    Dear Paul, Thank you so much for sharing your experience with us! We’re delighted to hear that you and your friends enjoyed your lunch and that the food met such a high standard. The truffle pasta is definitely a favourite, so we’re thrilled it left a lasting impression! It’s also wonderful to hear that our friendly and welcoming team helped make your visit special. Your kind recommendation means the world to us, and we’d love to have you back again soon for another amazing meal. Warm regards, EM
    

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