Solita Tacos and Margaritas - Valencia

Review summary

1. F

   Florence

   New York City2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious! Angel was an exemplary waiter and Elio, the manager, was extremely attentive without overreach during our meal. I recommend the Lazy Enchiladas!
   

   Solita Tacos and Margaritas - ValenciaResponded today

   Good morning. Thank you for your amazing review. We appreciate you visit us. See you soon.
   

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2. OT

   OpenTable Diner VIP

   Hawaii1 review

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Drink service was super bad. Soooooo bad… didn’t even get drinks for 40 minutes and after food was mostly eaten. And we even asked a follow up and they were checking on them. Only bright note was that the Waitress was super good. Apparently we weren’t the only people to complain. Otherwise food was just okay. Can’t say I would ever go back. If you want a margarita with your dinner, don’t bother. You may or may not get it. Manager seemed clueless.
   

   Solita Tacos and Margaritas - ValenciaResponded 2 days ago

   Hello, Thank you so much for bringing this to my attention. We truly appreciate the feedback, and we will review your concerns with our management team, so that we can improve our service. We apologize for any inconvenience we may have caused you. We hope that you will visit us again soon.
   

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3. D

   Dardee VIP

   Portland29 reviews

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Just.Do.Not.Eat.Here! What they did do right… -Sat us quickly despite it being busy and us being a party of 8. -Our waitress whose name I should have gotten worked very hard and was very nice despite the rest of the staff being so inadequate. What they did NOT do right… -No kidding it took over 40 minutes for the bartender/restraunt manager to deliver 2 house margaritas. It was then another 30 minutes for a virgin strawberry daiquiri and a 3rd margarita to be delivered. These came out after the meal was over. If you are a Mexican restaurant and you can’t sling margaritas on Taco Tuesday, what is the point of being in business?? We would have ordered more drinks if it took less than 40 minutes. - A bus staff person walking past our table dropped a bowl of salsa that splattered all over my friend’s, 1 hour old new sweatshirt. The bar tender/manager came over and tried to tell my friend that since it was an accident there was nothing he could do. After a negotiating period he finally conceded to take $40 off the bill. This was however less than the value of the new sweatshirt. -At the end of the night I talked to the bar tender/manager who gave my an insincere apology and blamed it on being short staffed. There are better options for Mexican food out there, just skip this one.
   

   Solita Tacos and Margaritas - ValenciaResponded 2 days ago

   Thanks for the feedback. We're truly sorry for the issues you experienced during your visit. It's disheartening to hear that we didn't meet your expectations, especially on such a busy night. We understand your frustration with the wait times and the salsa incident. We take pride in our service and it's clear we missed the mark this time. We're taking your comments to heart and will use them to improve our operations. We hope you'll give us another chance to provide the quality Mexican dining you've come to expect from us. Best regards, Solita Tacos and Margaritas - Valencia Management Team
   

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4. M

   Melanie VIP

   Los Angeles5 reviews

   2.0

   Dined on 22 March 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   Food was great. Service was terrible. The restaurant wasn’t overly busy, so I’m not sure why the service was so bad.
   

   Solita Tacos and Margaritas - ValenciaResponded 3 days ago

   Thanks for the review, Melanie! We're thrilled to hear that you enjoyed the food at Solita Tacos and Margaritas - Valencia. We sincerely apologize for the service you received. We always strive to provide excellent service to all our guests, and it seems we fell short during your visit. We appreciate your feedback and will use it to improve our service. We hope to see you again soon for a better experience.
   

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5. C

   CINDY

   Los Angeles5 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time feasting and enjoyed the food. Service was amazing!!
   

   Solita Tacos and Margaritas - ValenciaResponded on 17 February 2025

   Thanks for the review, CINDY! We're thrilled to hear that you had a wonderful time feasting and enjoyed our food at Solita Tacos and Margaritas - Valencia. It's great to know that our service met your expectations as well. We appreciate your kind words and look forward to serving you again soon!
   

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6. L

   Liseth VIP

   Los Angeles51 reviews

   5.0

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Server was amazing. Everything she recommended was spot on. Our highlight what’s the peel and eat shrimp?
   

   Solita Tacos and Margaritas - ValenciaResponded on 4 March 2025

   Hello Liseth, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Solita Tacos and Margaritas - Valencia. It's great to know that our staff's recommendations were spot on and that the highlight for you was the shrimp peel! We strive to provide an exceptional dining experience and your feedback is a testament to our efforts. We look forward to welcoming you back soon. Best, The Management Team
   

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7. R

   Richy

   Los Angeles1 review

   5.0

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food amazing vibes and friendly hosts and waiters
   

   Solita Tacos and Margaritas - ValenciaResponded on 14 January 2025

   Thanks for the feedback, Richy! We're thrilled to hear that you enjoyed your dining experience at Solita Tacos and Margaritas - Valencia. Our team strives to provide a great atmosphere and memorable food, so your comments are much appreciated. We're looking forward to your next visit!
   

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8. P

   Peggy

   Los Angeles8 reviews

   1.0

   Dined on 2 January 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   I am extremely unhappy with Solita! My husband bought 2 gift cards for $50 each on 12/21. One was loaded correctly and the other only had $7.41 on it instead of $50. This RUINED my wedding anniversary dinner there yesterday! We didn’t have the receipt with us so have to deal with this again today! How does this even happen? Totally unacceptable! I am done with Solita. Their chips are extremely greasy, food is overpriced, and portions are small anyway!
   

   Solita Tacos and Margaritas - ValenciaResponded on 2 January 2025

   Thanks for the review, Peggy. We're truly sorry to hear about your recent experience at Solita Tacos and Margaritas - Valencia. It's clear that we didn't meet your expectations and for that, we sincerely apologize. We take your feedback seriously and will address this issue promptly. We hope you'll give us another chance to make it right.
   

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9. H

   Holly

   Denver8 reviews

   5.0

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated in what is known as the cage, which is a quieter part of the restaurant. We loved it and our service was exceptional.
   

   Solita Tacos and Margaritas - ValenciaResponded on 2 January 2025

   Thanks for visiting us, Holly! We're thrilled to hear that you loved the cage seating and had a great experience. It's wonderful to know that our exceptional service made your visit memorable. We strive to provide our guests with the best experience possible, and your feedback lets us know we're on the right track. We can't wait to welcome you back to Solita Tacos and Margaritas - Valencia soon!
   

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10. L

    Liliana

    Los Angeles2 reviews

    3.0

    Dined on 31 December 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    Service was super slow and we had a one year old with us. Portion sizes were very small for the price. It was good flavor but just really slow service.
    

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