The Cake Bake Shop - Broad Ripple Village

Review summary

1. k

   kenzie

   Indiana

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   such a cute space for tea! perfect for a birthday celebration and fun staff!
   

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2. A

   Ashley

   Indiana

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our anniversary of our girls adoption and Cake Bake was perfect! Loved the Christmas decorations and all things glitter. Everything was delicious! Thank you for making our day special😊
   

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3. L

   Ladykaren

   Cincinnati

   46 reviews

   vip
   4.0

   46 reviews

   Dined on 15 November 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food delicious. Restrooms need a refreshing. Service extremely slow. In fact we waited over 15 min to get drinks. A new table arrived next to us after waiting over 30 min to be seated, and then no one ever came to serve them so they left. I accidentally booked the original. After being to the newer , no comparison in service, cleanliness...brought a friend for her birthday, she is a restaurant owner, and she was noticing how poor the service was. We couldn't figure out why, plenty of servers, only small area to serve. Didn't make sense. They forgot to ever bring my side salad. We were there 2 1/2 hrs and we left immediately after paying. So we didn't hang around , that's how long it took for lunch. It was still beautiful and she enjoyed. But next time will be newer location.
   

   The Cake Bake Shop - Broad Ripple VillageResponded 5 days ago

   Hello, Thank you for taking the time to leave us a review. We are disappointed to hear that your service did not reflect our usual high standards during your visit. We will pass along your feedback to our management team to see what may have affected your service the date of your visit. We hope to welcome you back to any of our locations to improve upon your recent experience. Warmly, The Cake Bake Shop
   

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4. C

   Catherine

   Indiana

   5 reviews

   5.0

   5 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated a friend's daughter's 6th birthday here. The staff was great and made her feel extra special. The food was great and the overall experience was very special. We will be back.
   

   The Cake Bake Shop - Broad Ripple VillageResponded 5 days ago

   Hello Catherine, Thank you for leaving us a five-star review. We are so glad you had a wonderful experience at our location and that we were able to make the birthday guest feel special during their celebration. We will look forward to hosting you for your next visit. Warmly, The Cake Bake Shop
   

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5. a

   arlie

   Indiana

   3 reviews

   5.0

   3 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff was fantastic. Very playful with children. Christmas twinkle lights and decorations were so nice. Food was great!
   

   The Cake Bake Shop - Broad Ripple VillageResponded 5 days ago

   Hello Arlie, Thank you for leaving us a five-star review. We appreciate your lovely feedback and are delighted to have hosted you this holiday season. We hope to welcome you back again soon! Warmly, The Cake Bake Shop
   

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6. E

   Erica

   Indiana

   1 review

   5.0

   1 review

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very charming and quaint location. Food, atmosphere, service is always superb. I look forward to visiting every time!
   

   The Cake Bake Shop - Broad Ripple VillageResponded 5 days ago

   Hello Erica, Thank you for the lovely five-star review. We were delighted to welcome you back and provide another magical visit! We will look forward to the next opportunity we have to host you. Warmly, The Cake Bake Shop
   

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7. T

   Tamyra

   Indiana

   3 reviews

   5.0

   3 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The chicken velvet soup is fantastic. The cavatini is delicious. Today I tried the broccoli quiche and it was very good. The desserts, cookies, cakes and truffles are superb. They have decorated for the holiday season and the ambience is spectacular. Today was the fourth year we have been on Veterans day. Highly recommend ❤️
   

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   The Cake Bake Shop - Broad Ripple VillageResponded 5 days ago

   Hello Tamyra, Thank you for leaving us such a lovely five-star review. We are delighted to hear how many aspects of your visit you enjoyed and that we have become a regular place for you! We will look forward to welcoming you back for many more magical visits. Warmly, The Cake Bake Shop
   

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8. OT

   OpenTable Diner

   Indiana

   1 review

   2.0

   1 review

   Dined on 2 November 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Very disappointing compared to the Carmel location. Crowded and noisy; just too small. Both of our hot sandwiches were served cold—never heated, the cheese not melted and the bread not toasted (making the Croque Madam, in particular, a soggy mess). The burrata was supposed to have pesto, walnuts, and smoked sea salt—but did not. The onion soup was good , the dessert was great; but this was far too expensive a meal to be so disappointing. I would have sent two of the meals back if the waitress had come back to check on us. But it seemed impossible in that crowded, tiny room to get a server’s attention. I have been to the Carmel location many times with nothing but great experiences. Honestly, though I doubt I’ll be back to either. I might order cake to go, but never dinner again; for certain. For some reason, when I booked through open table the reservation came up for two instead of three. I immediately messaged the correction in the app. When we arrived for our 6:00 reservation they told us that only two of us could be seated. They couldn’t accomodate three. I went back to the open table app and booked a table for three at 6:15 and they seated us. …but they were going to to let us walk rather than solving that problem for us. Why did I have to make that very simple correction myself?
   

   The Cake Bake Shop - Broad Ripple VillageResponded on 4 November 2024

   Hello, Thank you for taking the time to share your experience with us. We are sorry to hear that your visit did not come close to meeting the high standards we hold for ourselves. Your visit does not reflect the service and quality that we strive provide in the shop. We would be very disappointed to lose you as a guest, so we hope you will allow us the opportunity to welcome you back and rectify your recent experience. Warmly, The Cake Bake Shop
   

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9. B

   Brmn55

   New York City

   1 review

   5.0

   1 review

   Dined on 1 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent, service fantastic! So many delicious looking desserts it was hard to choose!
   

   The Cake Bake Shop - Broad Ripple VillageResponded on 4 November 2024

   Hello, Thank you for taking the time to leave us a five-star review. We're delighted to hear how many aspects of our shop you enjoyed during your visit! We hope to welcome you back soon to try even more delicious desserts. Warmly, The Cake Bake Shop
   

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10. OT

    OpenTable Diner

    San Antonio

    1 review

    5.0

    1 review

    Dined on 31 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Such a fun experience. The food was delicious as were the desserts.
    

    The Cake Bake Shop - Broad Ripple VillageResponded on 4 November 2024

    Hello, Thank you for leaving us a five-star review. We appreciate it and are delighted to hear you had a wonderful time at our shop! We look forward to welcoming you back for your next visit. Warmly, The Cake Bake Shop
    

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