The Capital Grille - Charlotte

Review summary

1. M

   Michelle VIP

   Charlotte39 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 2

   Food was excellent. However seated by the door to the patio, lots traffics servers were walking back n forth and also felt cold because of that. Waiter Jose was unprofessional. He asked any occasions? I’ve mentioned to him here for my birthday! He didn’t pay attention to listen at all. Valet parking wow did you know they try to charge $22 even showing $11. Shocking I used pay $5 and tips. You should address bout they are not tied up with Capital Grill but they pretended belong to restaurant. Any way we came from Ballantyne area for my birthday celebration, food was excellent but service was very poor. Disappointed our experience. Hope you trained your employees to improve services. Thanks
   

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2. F

   Fran

   New York City11 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were celebrating our 40th anniversary. Adam was a super server, going out of his way to make our visit fun and special. The food was excellent, filet cooked to our specifications. Overall, wonderful experience. We will return, if in Charlotte in the future.
   

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3. DP

   DenisP VIP

   Charlotte60 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Good overall… service (timing) was off a bit. Took a long time to get a cocktail delivered to the table and wine opened. Food was as expected: good.
   

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4. OT

   OpenTable Diner VIP

   Salt Lake City1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was wonderful in helping me surprise my mother and father for their anniversary and added extra detail and attention
   

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5. OT

   OpenTable Diner

   Charleston5 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Statin was excellent . He was very attentive and made our experience relaxing, exactly what we needed.
   

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6. R

   Randy VIP

   Charlotte21 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and Cameron was great! Appreciated the ambience and food was amazing!
   

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7. OT

   OpenTable Diner

   Charlotte1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the capital. Food is always 10/10, scenery is beautiful. Great for date night/birthday dinner
   

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8. MM

   MichaelM

   Charlotte8 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is the second time my wife and I have enjoyed our experience here. For our anniversary we were toggling back and forth between capital grille and steak 48. We ultimately chose Capital grille and it has now become our anniversary dinner restaurant and possibly our favorite restaurant. The experience, food and atmosphere are impeccable. What a memorable anniversary
   

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9. A

   Amy VIP

   Charleston32 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was great but service was slow. Took a long time for server to check on us and ended up with a three hour dinner for four people.
   

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10. OT

    OpenTable Diner

    Charlotte2 reviews

    3.0

    Dined on 15 March 2025

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3

    It's not what it used to be, customers dressed like they just left the gym, loud and obnoxious. It's much closer to Texas roadhouse in a much nicer building. Wait staff is still very good!
    

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