The Keg Steakhouse + Bar - Desert Ridge

Review summary

1. R

   Richard

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb all the way around. Ordered the Blue cheese New York Steak. It melted in my mouth. Was easy enough to cut with my fork. Reminded me of an Upscale Restaurant in Savannah, Georgia which served their steaks with blue cheese grits. Just incredibly excellent. Service was also superb in every way. I really enjoy eating and dining in quality and excellent ambiance. Thank you staff for a wonderful night.
   

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2. C

   Carl

   Phoenix

   17 reviews

   5.0

   17 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Went for my birthday celebration. Arrived early and went to bar for Happy Hour. Great service. Hostess came and notified when our table was ready. Promptly met at table by server, who took our orders. My wife had the filet and I tried the New York strip steak, which was, possibly, the best steak I have ever had. Left feeling very full and happy.
   

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3. B

   Beverly

   Phoenix

   12 reviews

   vip
   5.0

   12 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Fantastic food, the prime rib was exceptional! Service was good also.
   

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4. J

   Judy

   Montana

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Everything was great but the bright overhead light shining down on your table. Made you feel like you were in a cafe or diner rather than a nice restaurant. Poor...
   

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5. A

   Anton

   Las Vegas

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing restaurant. Never been disappointed by service or food in this restaurant
   

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6. OT

   OpenTable Diner

   Phoenix

   2 reviews

   1.0

   2 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   We found that no one cares at the Keg. 4 of us went only to find that our appetizers were not served before our main meal, no steak knives were served so the meat ordered could not be enjoyed hot, we could not get an staff attention to bring knives and by the tine they were brought to the table our expensive meals were cold. Our waiter was too busy elsewhere and presented unconcerned about serving his assigned tables. I would strongly recommend you eat elsewhere, there are so many other excellent options in the area. That was a terrible waste of good money to an establishment that could not care less.
   

   The Keg Steakhouse + Bar - Desert RidgeResponded 5 days ago

   I was disappointed to hear about your last visit with us. This is obviously not what you’ve come to expect from us. Great food and excellent service are what we pride ourselves on. I would really like a chance to speak with you regarding your experience. Is there a phone number and time of day that best fits for me to reach out to you? If you’d like to continue with email correspondence as opposed to over the phone that is perfectly fine, too. Sincerely- Taylor Schupp Assistant General Manager
   

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7. A

   Andrew

   Los Angeles

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Service was very slow. It took 20mins to get water. 30mins to get a drink. They seemed understaffed and just behind with every table. We could hear the tables around us talking about the same thing.
   

   The Keg Steakhouse + Bar - Desert RidgeResponded 5 days ago

   I was disappointed to hear about your last visit with us. This is obviously not what you’ve come to expect from us. Great food and excellent service are what we pride ourselves on. I would really like a chance to speak with you regarding your experience. Is there a phone number and time of day that best fits for me to reach out to you? If you’d like to continue with email correspondence as opposed to over the phone that is perfectly fine, too. Sincerely- Taylor Schupp Assistant General Manager
   

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8. B

   Barbara

   Phoenix

   11 reviews

   5.0

   11 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The salmon with pistachios was so yummy. It literally melted in my mouth. The whole dinner was exceptional. Brooke was wonderful and friendly. We enjoyed having her as our waitress.
   

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9. C

   Casey

   Minneapolis

   2 reviews

   vip
   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The heater was turned off without inquiring if we were comfortable. Table next to us was hot and we ended up being cold.
   

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10. G

    Gordon

    Phoenix

    3 reviews

    5.0

    3 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Any meal at the keg is wonderful. No matter what the occasion the entire staff makes you feel happy to be there. It’s our go to restaurant when we want to have a special meal out . Good food, great service and reasonably priced.
    

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