The Lobby Lounge @ The Langham Hotel Pasadena

Review summary

1. J

   Jocelyn

   VIP

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another gorgeous high tea experience at the Langham. The live harp music put it over the top and the food and service were top-notch. We love being able to stroll the gardens afterwards too.
   

   Is this helpful?

   Report
2. M

   Maggie

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   The food is not worth the price. The choices were random like putting hot jalapeño in the chicken. Or apricot in the bread. I think they need better spices/flavors in their plain food. Use your money to go to a nice restaurant. The service was slow.
   

   Is this helpful?

   Report
3. S

   Stephanie

   Boise

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good was good, they had great gluten free options, the piano music was nice but was rather loud. I would’ve liked to sit by the windows but it appeared there was no ramp for wheelchairs for a member of our party so we were sat by the piano which was a bit dark. The service was good however I think there should be more food for the price of each plate. Regardless, we have made it here for the past two years for Christmas and plan to continue every year.
   

   Is this helpful?

   Report
4. V

   Viv

   Los Angeles

   7 reviews

   3.0

   7 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Disappointed big time. The grounds are absolutely beautiful. Didn’t understand why it wasn’t set up like a traditional tea - $90 a person inc kids (who got a Paddington bear). 4 finger sandwiches and an array of pastries. For four $72 service charge and then receipt tells you how much to tip! And with validation, parking still $15! Chado Tea House - several locations in LA area is a much better value
   

   Is this helpful?

   Report
5. B

   Byanka

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Teddy Bear Tea was absolutely incredible. I am so happy we got to experience it.
   

   • 

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   Los Angeles

   1 review

   2.0

   1 review

   Dined on 20 December 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   The experience was not worth the cost. The tea options were limited, the food was mediocre, lacked appealing decoration, and wasn't tasty considering the price. Coupled with subpar service, I wouldn't recommend this as a holiday season activity
   

   Is this helpful?

   Report
7. K

   Karine

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined on 18 December 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Beautiful venue and wonderful ambiance, but the Christmas tea was a joke especially for the amount you pay. I could have gone to much cheaper tea room and get way more food and more bang for my buck. For $180 the plate of food served was an abomination.
   

   Is this helpful?

   Report
8. S

   Suzanne

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely place! Excellent venue for any event. Didn’t know this place existed.
   

   • 
   • 
   • 

   Is this helpful?

   Report
9. a

   amanda

   VIP

   Los Angeles

   1 review

   2.0

   1 review

   Dined on 8 December 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Teddy Bear Tea just isn't worth it anymore. Not sure who is in charge of dining but you aren't going to include a glass of champagne for adults anymore but still keep and raise prices? Puppet show isn't as good as it has been in the past. It didn't seem as busy as it used to be either so people are catching on. We have another reservation for tea coming up but going to cancel it. Either the Langham is hurting for money or just greedy.
   

   1 person found this helpful

   Report
10. C

    Chandra

    VIP

    Los Angeles

    7 reviews

    3.0

    7 reviews

    Dined on 7 December 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    This review is for the Teddy Bear tea only. Perhaps it should have been obvious that this would not be a normal tea service due to the additional entertainment, however, I was disappointed that many of the elements that I associate with afternoon tea were not available to us. In this specific tea service, they do not leave an individual pot of tea so that you can refill at your leisure and declined to provide clotted cream or lemon curd. The tea felt "less than" with small omissions. The food was ok, however none of the food was outstanding or memorable. My final gripe was the seating. We had a non-permanent table that was unstable again lowering the quality of the experience. I understand the entertainment is a big part of the price and my daughter loved her bear, but at nearly $125 per person, I think the little things would have made a big difference at this level of hotel and expected experience.
    

    1 person found this helpful

    Report