The Whaling Station Steakhouse

Review summary

1. M

   Molly

   Las Vegas

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   I am a local and have been coming to this restaurant for many years. I would consider it my favorite restaurant. Tonight I was sorely disappointed. I had the cowboy steak it was medium rare as I requested. The steak tough and tasteless. My son’s prime rib which he ordered medium rare arrived overcooked closer to well done. My family has never sent meals back. We suffered through. I did provide a generous tip to the wait staff as they work hard. We will not be going back. I would rather donate the money than spend the close to $500.00 that I paid for dinner for 4.
   

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2. L

   Lisa

   San Diego

   31 reviews

   5.0

   31 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing all the way around. Carl and Urbano always make our dining experience the best! We drive from Southern California to visit Monterey with the main goal of eating at Whaling Station!
   

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3. D

   David

   Central Coast

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful time at the Whaling Station Steakhouse while in the Monterey Bay area. The service was outstanding and dinner was excellent as well. Make sure to have the Caesar salad as it is prepared at your table. 
   

   The Whaling Station SteakhouseResponded today

   David, we're thrilled to hear that you had a wonderful time with us! We're glad you enjoyed the outstanding service and excellent dinner. The Caesar salad prepared tableside is definitely a must-try. Thank you for your kind review and we hope to welcome you back soon for another fantastic dining experience!
   

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4. B

   Bev

   VIP

   Orange County

   17 reviews

   3.0

   17 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Extremely noisy but understandable as three groups were celebrating. Asparagus was limp, rib eye was cool. French onion soup was fabulous and, in my opinion, the best thing on our plates. I guess when we go out for an expensive steak dinner, we’re looking for something a little more intimate and quiet. Our server , Archie, was attentive. The manager came by and provided a Bearnaise sauce less spicy than the hollandaise. Overall? Service very good, food okay.
   

   The Whaling Station SteakhouseResponded 4 days ago

   Hi Bev, thank you for sharing your recent dining experience with us. We're sorry to hear that the noise level was disruptive and that some of our dishes didn't meet your expectations. It's wonderful to hear that Archie provided attentive service, and we're glad you enjoyed the French onion soup. Your feedback is truly valuable to us as we strive to improve every aspect of your visit. If you could kindly email us at info[at]thewhalingstation.com with further details, it would greatly help us in making necessary adjustments. Your understanding is appreciated, and we look forward to hearing from you soon.
   

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5. M

   Mary

   San Francisco

   21 reviews

   5.0

   21 reviews

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love the Whaling Station. Even though most of the patrons were in jeans, the wait staff treat everyone with class and respect, servicing properly and being attentive but not overbearing. The steaks were a little over salted but would melt in your mouth. One waiter placed a basket of bread on the table, then another one came with a basket all because the first one was not warm. We didn't even have to ask. That's service.
   

   The Whaling Station SteakhouseResponded on 19 December 2024

   Mary, we're honored that you love dining with us! Thank you for appreciating our attentive and classy service. We look forward to serving you again with even more delicious dishes on your next visit!
   

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6. P

   Philip

   VIP

   West Palm Beach

   34 reviews

   5.0

   34 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   To begin with, the salads (wedge and Caesar) were a special experience. Extra Roquefort topped off the wedge just right. One had chicken and loved it. Another the wagyu special filet—plate was so clean it didn’t need washing [sic]. My NY strip done just right and delicious and the au gratin potatoes scrumptious. Tables not on top of each other. Pleasant but not overbearing staff. All in all a quite positive experience.
   

   The Whaling Station SteakhouseResponded on 14 December 2024

   Philip, we're thrilled to hear that you had such a positive experience dining with us! It's great to know that the salads and main dishes like the NY strip and wagyu special filet met your expectations. We take pride in maintaining a comfortable environment for all our guests and it's wonderful to hear that our staff provided pleasant service. Your feedback is truly appreciated, and we can't wait to have you back for another delightful meal soon!
   

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7. D

   Doug

   Central Coast

   4 reviews

   5.0

   4 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They made my birthday special with smiles service and good food
   

   The Whaling Station SteakhouseResponded on 13 December 2024

   Doug, we're thrilled to have made your birthday celebration special with smiles, great service, and delicious food. Thank you for choosing us for such a memorable occasion. We can't wait to welcome you back for more wonderful moments in the future!
   

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8. D

   Don

   VIP

   San Francisco

   44 reviews

   3.0

   44 reviews

   Dined on 12 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   A nice place for a special dinner, but our experience was just okay. New York strip was served rare instead of medium—a cardinal sin for a steakhouse. It needs to be served sizzling on a hot plate, but was only warm on both counts. Service was very slow and then petered out to non-existent for the last 45 minutes of our meal. In fairness, it was a busy Wednesday night. On the plus side, we were ushered to our reserved table upon arrival, the bread was delicious and served hot, and my wife’s chicken dish was delicious.
   

   The Whaling Station SteakhouseResponded on 13 December 2024

   Hello Don, thank you for sharing your detailed feedback with us. We're truly sorry to hear that your recent experience wasn't up to par. It's disappointing to know that the New York strip wasn't cooked to your liking and the service fell short of what we aim for. Your insights are invaluable, so if you could kindly email us at info[at]thewhalingstation.com and provide more information, it would greatly assist us in addressing these issues. We appreciate your understanding and look forward to hearing from you soon. Thank you for giving us the opportunity to improve.
   

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9. M

   Mark

   VIP

   Central Coast

   40 reviews

   5.0

   40 reviews

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All four in our party had steaks. 3 filets, and 1 rib eye. All done to the right temperature. All seasoned perfectly. Sides were very good, but the steaks were the stars. Our server was personable, and kept everything moving at the correct timing. Manager came by and made sure everything was right. Great evening. Deserts were decadent. Tried 3 different ones, and were not disappointed, by any of them!
   

   The Whaling Station SteakhouseResponded on 7 December 2024

   Mark, we're thrilled that all four in your party enjoyed our steaks and had a great evening with us. It's wonderful to hear that the filets and rib eye were cooked perfectly and seasoned just right. We're glad you appreciated our sides as well! Your kind words about our service team mean a lot to us - ensuring your dining experience goes smoothly is always our goal. We can't wait to see you back for another fantastic meal soon!
   

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10. K

    Kathy

    Las Vegas

    8 reviews

    5.0

    8 reviews

    Dined on 1 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Exceptional service! Great atmosphere! Delicious food and beverage!
    

    The Whaling Station SteakhouseResponded on 3 December 2024

    Kathy, we're thrilled to receive your glowing review! It means a lot to us that you found our service exceptional and enjoyed the delicious food and beverages in our atmosphere. Your kind words have truly made our day, and we can't wait to welcome you back for more delightful experiences. Thank you for your support!
    

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