The Wolseley

Review summary

1. F

   Florian

   London

   2 reviews

   1.0

   2 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Shocking experience. From the host (guy with glasses) slamming menus on the table and a pot of sugar? Had to ask twice for cutlery, beer took over 20mins, this was just from beginning to end unpleasant. If you don’t know how to run a restaurant, get out of this business. Avoid at all costs. This is the definition of a tourist trap. Did you really put your washing station connected to the dining room? Nothing like the sound of dishes being washed for a nice dinner ambiance I guess. Place is a joke.
   

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2. K

   KIRIAKOS

   London

   29 reviews

   5.0

   29 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best ever. Excellent food , impeccable services . One of my favourite . All time classic
   

   The WolseleyResponded 2 days ago

   Kiriakos, thank you so much for the positive review! We are so pleased you enjoyed your visit to The Wolseley! We look forward to your next visit! Take care!
   

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3. L

   Lopa

   London

   12 reviews

   5.0

   12 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   What a fabulous evening….as always. Service is exemplary and Toma was a wonderful maitre d.
   

   The WolseleyResponded 4 days ago

   Hi Lopa, thank you for taking the time to leave a review for us at The Wolseley. We're happy we could meet your expectations! We hope to see you soon!
   

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4. I

   Isabelle

   VIP

   London

   4 reviews

   1.0

   4 reviews

   Dined on 20 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   This place has fallen so far from grace. Complete pandemonium upon arrival. The equivalent of a coach load of diners crammed into the foyer and an officious front of house member huffing and harassed. Not a smile to be had by single staff member, even the Christmas tree above the clock seemed depressed. Shunted to the cafe to await a table, we ordered a £90 bottle of wine only to be quizzed as to why we were there by a sweaty waiter who seemed oblivious to the chaos two metres away at the front desk. Half an hour later, we enquired about the likelihood of getting our table, to be met with a blank stare, then traipsed, Basil Fawlty style, towards a bleak table in the near corner. Our wine was lost, the waiter kept calling us “dears” thickly and with some irony, and the service was scant and perfunctory. Food was slapped down, condiments elusive and our repeated requests for water ignored. To top it all, when we finally managed to order dessert and cocktails, we were told by a charming chap tapping his watch (an hour and twenty minutes into the meal), that they needed the table back. When I pointed out that we had been seated forty minutes late, I was allowed a further thirty mins to finish the meal by a graceless spiv. £150 a head and booted out the door, Merry Christmas. Once a neighbourhood favourite, we shan’t bother again. How very far they have fallen since the departure of the great JK.
   

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5. W

   William

   VIP

   Seattle

   4 reviews

   5.0

   4 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience at The Wolseley! I don’t usually write reviews, but the restaurant was very busy and we had a very tight time window to make the theatre. Our waiter did a fantastic job to bring us our supper and dessert with plenty of time to spare, and it was all delicious, especially the fish cakes and cheesecake. Thank you, we’ll be back!
   

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6. A

   Ann

   VIP

   Jacksonville

   109 reviews

   5.0

   109 reviews

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Please make a reservation and enjoy a wonderful breakfast and the best staff around. So very happy for the experience and thank you for the hospitality shown my husband for his birthday.
   

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7. J

   José

   London

   1 review

   5.0

   1 review

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great experience in an iconic Restaurant in the heart of London. Outstanding room, fantastic food, efficient and very kind service.
   

   The WolseleyResponded 4 days ago

   José, we are so pleased you enjoyed your visit to The Wolseley! Thank you, and have a fantastic day!
   

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8. A

   Aziz

   London

   2 reviews

   2.0

   2 reviews

   Dined on 18 December 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Booked a table, turned up, told to wait 1 min for table prep, ended up waiting almost 10 mins, others who came after got seated straight away. Table was opposite food counter so busy and noisy. No side plates when given bread and butter. Fillet that I ordered was tiny, no steak knife, had to ask for it. Seemed to try and rush me out. Decor was poor in terms of xmas. Not what I had expected from a well established restaurant.
   

   The WolseleyResponded 4 days ago

   Dear Aziz Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate your comments, as they help us improve. We hope to have the opportunity to serve you better in the future.If you would like to discuss your experience further, please contact the restaurant directly. Your Sincerely Daniele
   

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9. S

   Susan

   London

   3 reviews

   5.0

   3 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful place to celebrate anything! A delightful evening meeting up with a cousin who lives in America and had never been to the Wolsley.
   

   The WolseleyResponded 4 days ago

   Susan, we are so pleased you enjoyed your visit to The Wolseley! And very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
   

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10. T

    Tara

    London

    5 reviews

    2.0

    5 reviews

    Dined on 17 December 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    Disappointing and not to the standard it used to be. When we arrived it was very chaotic with a long queue of people all waiting to confirm their booking. We had a very long wait for our table in addition, followed by a very disjointed service - there didn’t seem to be enough staff to adequately serve the tables. We had the afternoon tea menu and the food was very average - sandwiches were ok at best, the scones were passable and cakes disappointing. Sadly the quality seems to have gone downhill. The atmosphere was great though and the decor is still very impressive.
    

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