Tommy Bahama Restaurant & Bar - Mauna Lani, Big Island

Review summary

1. L

   LaCinda

   Anchorage

   15 reviews

   5.0

   15 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful table and service with David. The mahi mahi and ahi entrees were delicious. Great night. Our favorite place when staying at Mauna Lani. Highly recommend!!
   

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2. K

   Kodi

   VIP

   Kansas City

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Staff was next level. The manager was incredibly friendly and he gave great recommendations.
   

   Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded 1 day ago

   Hello Kodi, Thank you for your kind words! We're so glad our team went above and beyond to make your visit special. It's wonderful to know our manager's recommendations added to your experience, and we look forward to welcoming you back to Tommy Bahama Mauna Lani again soon! Sincerely, Tommy Bahama Guest Services
   

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3. N

   Nina

   Greater Boston

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   Very cute inside. They had a ukulele player singing songs. That was lovely. But it was so loud. It was very hard to hear even across the table. They need to do something about the noise level!
   

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4. LO

   LORIW

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The service and food was fantastic. Only negative come t would be the noise level and live music which made it really hard to visit with our friends we hadn’t seen in a long time.
   

   Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded 1 day ago

   Greetings LORIW, Thank you for your feedback! We're delighted you enjoyed a fantastic meal and service at Tommy Bahama Mauna Lani. We appreciate your input regarding the noise level and are sharing your comments with leadership. We hope to welcome you back soon for another enjoyable experience! Best, Tommy Bahama Guest Services
   

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5. D

   Deborah

   VIP

   Hawaii

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tina was a great server, especially bc the place was so busy by 5:30. She brought more water for me before I asked for more, noticing my glass was empty and making sure no ice went in it, and she found time to laugh at my husband's banter! The sound level is always an issue for TB if you get there after 5:30. Otherwise first rate food. Presentation could be a bit enhanced, as several plates lacked color contrast. Flavors of everything were splendid. This is one of the most reliably excellent restaurants on the island.
   

   Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded 1 day ago

   Hi Deborah, We're thrilled that Tina provided exceptional service and are honored you consider Tommy Bahama Mauna Lani one of the island's most reliable dining spots. We appreciate your feedback on the noise level and presentation and are sharing your comments with leadership. We look forward to welcoming you back for another splendid experience soon! Thank you, Tommy Bahama Guest Services
   

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6. l

   lynn

   Seattle

   10 reviews

   5.0

   10 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Lovely venue, great food, service, & wine. Only negative was noise level & crowding. Mahalo!
   

   Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded 1 day ago

   Hey lynn, Thank you for your thoughtful review! We're pleased you enjoyed your meal, service, wine, and the venue at Tommy Bahama Mauna Lani. We appreciate your feedback regarding the noise level and crowding, and we are sharing your comments with management. We hope to host you again soon! Warmest regards, Tommy Bahama Guest Services
   

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7. S

   Stacy

   VIP

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband, our friend and myself had a wonderful experience tonight. Our server, Garrett, was incredibly friendly, helpful and attentive throughout the evening. He’s the best! Mahalo!
   

   Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded 4 days ago

   Hey Stacy, Thank you for your lovely review! We're thrilled Garrett made your evening special with his friendly and attentive service—he truly is the best! We're grateful for your kind words and invite you to join us at Tommy Bahama Mauna Lani again soon! Warmest regards, Tommy Bahama Guest Services
   

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8. C

   Carol

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service is always excellent. We come here whenever we visit the Big Island. I have food sensitivities, and they are very helpful at accommodating my needs. The live music is beautiful and the volume just right. All the wait staff is gracious, personable and helpful. The food is great. Everything we ordered last night was fabulous.
   

   Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded 1 day ago

   Hello Carol, Thank you so much for your feedback! We're overjoyed our team consistently provides excellent service and is attentive to your food sensitivities. We truly appreciate your kind words about our team and are so glad to hear that everything you ordered was fabulous. We can't wait to welcome you back during your next visit to the Big Island! Sincerely, Tommy Bahama Guest Services
   

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9. M

   M

   San Francisco

   172 reviews

   2.0

   172 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   Dine here occasionally because it’s convenient but always have to sort of grin and bear it. The food is very average but waitstaff are very friendly and work hard. We were surprised the asst. manager tried to clear entree plates while one person was still eating - that is poor service and major faux pas of Proper Dining Service 101. Our actual server was wonderful. Food was very slow to arrive - we only ordered entrees and were there almost 2 hours. No bread anymore - that used to be so nice. No Key Lime Pie. Noise level is off-the-charts loud. Proceed with caution.
   

   Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded 2 days ago

   Thank you for your feedback, M. We apologize for the slow service, noise level, and the incident with the assistant manager. We appreciate your comments and will work to improve these aspects.
   

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10. D

    David

    VIP

    Hawaii

    35 reviews

    5.0

    35 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Tommy Bahama is one of our favorites on the island and anywhere frankly. always good food and great vibe. Our favorite server is David and he is always good. He was not working this night but our server was also great. She was very experienced and knew the restaurant well. Helped us be creative.
    

    Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded 4 days ago

    Hi David, Thank you for your wonderful review! We're so happy Tommy Bahama Mauna Lani is one of your favorites. It’s great you always enjoy good meals and a great vibe! We're excited to share your compliments with the team and can't wait to see you again soon. Thank you, Tommy Bahama Guest Services
    

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