Tommy Bahama Restaurant & Bar - Naples

Review summary

1. C

   Christina

   VIP

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Wonderful atmosphere. Good food. Our waiter was excellent
   

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2. B

   Beth

   VIP

   Orlando

   28 reviews

   2.0

   28 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   We go to Tommy Bahama all the time and typically have a great experience. But this time was not great. We had a 9pm reservation (all we could get) and after sitting and enjoying our cocktails til 9:40 we were told that the kitchen closed at 9pm and that all of our food (apps and dinner) were going to come out together. Why take a 9pm reservation when your kitchen closes at 9pm. Our whole dinner was rushed and we watched the staff cleaning up to go home during our dinner. It was not a fun experience at all!
   

   Tommy Bahama Restaurant & Bar - NaplesResponded 1 day ago

   Beth, First, I want to thank you for being a loyal guest to Tommy Bahama's and for also choosing us to have your dinner! I am extremely sorry to hear about your experience. Going forward we will validate that our staff do not clean or close the restaurant until the last guest leaves because we never want any of our amazing guests to feel rushed. I hope that you will dine with us again very soon so that way we can make this negative experience up to you. I hope you have a wonderful new year! Cheers, Tommy Bahama's
   

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3. J

   Jennifer

   VIP

   Chicago

   45 reviews

   5.0

   45 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love TB Restaurant in Naples! Great food and love the ambience!
   

   Tommy Bahama Restaurant & Bar - NaplesResponded 1 day ago

   Jennifer, Thank you for your amazing review and for also choosing Tommy Bahama's for your dinner. It makes me so happy to hear that you had an all-around great experience and enjoyed our amazing food and great ambience/music! Wishing you nothing but the brightest of new year's! Cheers, Tommy Bahama's
   

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4. L

   Larry

   VIP

   Southwest Florida

   60 reviews

   4.0

   60 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server, Alexis, was friendly and professional. I didn't have to ask for a refill for their Arnold Palmer (which was a refreshing change - they use Mango Ice Tea) just as I was going to ask for a refill it appeared. We began with a special starter of Brussel sprouts which were very tasty and more than enough for us to share and was served before we ordered our entrees. For our entrees, I ordered the snapper special. It was a good size portion and tasty. My wife ordered the Sea Bass. It was cooked at the outer edges but not done in the middle. We split the large portion of Key Lime Pie. before leaving and walking around Third Street and the side streets. We have enjoyed our meals at this Tommy Bahamas in the past and will return again.
   

   Tommy Bahama Restaurant & Bar - NaplesResponded 1 day ago

   Larry, First, I want to thank you for your wonderful review! I love to hear that Alexis gave you the great service that we expect from our staff. It makes me happy to hear when our guests leave the restaurant with amazing memories. I do apologize about your wife's sea bass, but I hope that on your next visit that she will order it again because we want to make it up to her. We will make sure to have a slice of Key Lime waiting for you as well! Hope you have a wonderful and safe new year! Cheers, Tommy Bahama's
   

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5. P

   Patricia

   Southwest Florida

   20 reviews

   5.0

   20 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We sat outside - location was not ideal as it was next to kitchen entrance. It kind of felt like we were stuck in a corner for bad behavior. Next time will request a better location. Server (I don’t think he gave us his name ) was excellent. Food was great - would love the recipe for chicken tortilla soup. Happy New Year!
   

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6. B

   Brian

   Southwest Florida

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef Tony was very attentive and helped correct an issue at our table and was very attentive to all guests, our waitress Julie was great and chef Tony also checked on us. Great staff
   

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7. M

   Mike

   Southwest Florida

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had coconut shrimp and the “egg rolls” as appetizers and four different salads as mains. Everything was delicious and plentiful. Our server was courteous, pleasant and prompt
   

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8. A

   Andrew

   Southwest Florida

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   Not the same. Always has been our favorite place to eat but food was low quality which was surprising. Service was good but waiter forgot spouses drink. No live music like in the past. Food was definitely lower quality, dry, overcooked and not fresh. Probably not going back again.
   

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9. OT

   OpenTable Diner

   Caribbean

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A very Festive way to spend Christmas Eve with family. Hostess and Wait staff were very accommodating and attentive making it a very enjoyable and relaxing dining experience. Musician played a mixture of holiday music and popular songs. Everything was delucious!
   

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10. S

    Susan

    Southwest Florida

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful service Fantastic food Loved the experience
    

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