Tommy Bahama Restaurant & Bar - The Woodlands

Review summary

1. OT

   OpenTable Diner

   Houston

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Kallista was an amazing server. She really made the experience amazing and was very knowledgeable on the menu and drinks! I will say it did seem bartenders and kitchen were pretty backed up.
   

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2. M

   Mariana

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent restaurant with great food, outstanding service, and a pleasant atmosphere.
   

   Tommy Bahama Restaurant & Bar - The WoodlandsResponded 1 day ago

   Hi Mariana, Thank you for your kind words! We’re so happy you had an excellent experience with your meal, service, and the atmosphere at Tommy Bahama The Woodlands. We strive to provide a welcoming environment for all our guests, and it's great to know we hit the mark. We hope to have the pleasure of hosting you again soon! Thank you, Tommy Bahama Guest Services
   

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3. J

   Joe

   Houston

   3 reviews

   vip
   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Sat at bar. Good ambience. Not loud. Attentive service.
   

   Tommy Bahama Restaurant & Bar - The WoodlandsResponded 1 day ago

   Hello Joe, Thank you for your review! We're glad you enjoyed the ambiance at Tommy Bahama The Woodlands and appreciated the attentive service. We hope to see you again soon! Sincerely, Tommy Bahama Guest Services
   

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4. CP

   CharlotteP

   Houston

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   I was grateful that the server asked about allergies. I can't have nuts and several items were made with nuts but not listed on the menu.
   

   Tommy Bahama Restaurant & Bar - The WoodlandsResponded 1 day ago

   Greetings CharlotteP, Thank you for sharing your experience! We're so glad our team was attentive and asked about allergies—your safety and comfort are important to us. We appreciate you bringing up the issue of nuts not being listed on the menu, and we’ll certainly look into that to improve clarity for all guests. We hope to see you again soon, and we’ll make sure your next visit is just as safe and enjoyable. Warmest regards, Tommy Bahama Guest Services
   

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5. S

   Scott

   Houston

   14 reviews

   vip
   5.0

   14 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Alex our server was awesome. She was attentive and remembered what our order was the prior time before. Always enjoy our time there
   

   Tommy Bahama Restaurant & Bar - The WoodlandsResponded 1 day ago

   Hey Scott, Thank you for your great feedback! We're delighted that Alex made your visit even more enjoyable with her attentive service and personal touch, as she remembered your previous order. It’s always a pleasure to welcome you back to Tommy Bahama The Woodlands, and we can't wait to see you again soon! Warmest regards, Tommy Bahama Guest Services
   

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6. T

   Tracy

   Houston

   4 reviews

   vip
   1.0

   4 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Our waitress forgot about us for 20 minutes, she was really bad. Served us someone else’s food. When the manager has to take over you know it’s a cluster. Expensive restaurant and really bad service, this is not the first time Tommy Bahamas has failed. Never ever again.
   

   Tommy Bahama Restaurant & Bar - The WoodlandsResponded 3 days ago

   Good Morning Tracy, We are sincerely sorry to hear about your most recent dining experience. We certainly missed the mark for you and your guests. I am also disheartened to hear this is not the only time we did not meet your expectations. We pride ourselves in providing each guest with the highest quality of food and service. We are certainly committed to making this right for you. Your feedback will be addressed with our team as well. Please feel free to reach out at your earliest connivence so we can learn more about your visit. We are best reached at the store directly or through email. Alicia Fleming | Restaurant Manager alicia.fleming@tommybahama 281.292.8669
   

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7. P

   P

   Houston

   11 reviews

   vip
   5.0

   11 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Our waiter was good but service was slow. Perhaps he had too many tables to service, I like when someone comes around to see if you need another drink or anything.
   

   Tommy Bahama Restaurant & Bar - The WoodlandsResponded 1 day ago

   Greetings P, We appreciate your 5-star rating and are so sorry for the slower service. This is not the experience we aim to provide, and we are sharing your comments with management to address with the team. We are grateful for your feedback and hope to wow you on your next visit! Best, Tommy Bahama Guest Services
   

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8. K

   Kelli

   Houston

   9 reviews

   5.0

   9 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is one of my favorite restaurants. Food, ambiance and service is excellent.
   

   Tommy Bahama Restaurant & Bar - The WoodlandsResponded 2 days ago

   Hello Kelli, Thank you for your kind words! We're honored to be one of your favorite restaurants. It's wonderful you enjoy your meal, ambiance, and service at Tommy Bahama Waikiki. We hope to see you again soon! Sincerely, Tommy Bahama Guest Services
   

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9. J

   Jennifer

   Houston

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the perfect table to view Market Street and the Christmas Tree ! Our server Ty was the best and the Macadamia crusted Redfish was phenomenal with its side of almond rice and asparagus !
   

   Tommy Bahama Restaurant & Bar - The WoodlandsResponded 2 days ago

   Hey Jennifer, Thank you for sharing your experience at Tommy Bahama Waikiki! We're glad Ty provided excellent service and you enjoyed your macadamia-crusted redfish—it’s great to know the almond rice and asparagus sides complemented the dish perfectly. We hope to welcome you back for more memorable meals soon! Best, Tommy Bahama Guest Services
   

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10. J

    John

    Houston

    6 reviews

    vip
    5.0

    6 reviews

    Dined on 20 November 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4

    Excellent service and very solid food as usual. We ate inside this time, so the sound was a little bit louder than our normal outside table.
    

    Tommy Bahama Restaurant & Bar - The WoodlandsResponded 2 days ago

    Hello John, Thank you for your feedback! We’re delighted you received excellent service and enjoyed your meal at Tommy Bahama The Woodlands, as always. We hope the noise did not negatively affect your experience. We invite you to join us again soon! Sincerely, Tommy Bahama Guest Services
    

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