Tommy Bahama Restaurant & Bar - The Woodlands

Review summary

1. L

   Levi

   VIP

   Austin

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 5

   One of our favorites, but when they get busy on a Saturday night it seems they start skimping on service and food quality. Soup seemed like it was heated up from a refrigerator and fish tacos were ice cold when served. Servers have too many tables to keep up with and we were left waiting a lot on drinks and bread service. Most of the time we go, it is not as busy and both food and service quality is excellent. Anticipate your busy times and staff accordingly.
   

   Tommy Bahama Restaurant & Bar - The WoodlandsResponded 1 day ago

   Good morning Levi, Thank you for taking the time to provide your valuable feedback. We appreciate your loyalty and business, and I am happy to hear you have been pleased with our food and service on prior visits. I apologize for disappointing you during this recent visit and your feedback has been shared with our entire team. We strive for quality food and service every day regardless of volume of business and our chef team will revisit the food items you mentioned to ensure the high level of quality that you expect and have received in the past. Please feel free to reach out to me at your earliest convenience via email or at the restaurant so that I may invite you back in and make things right. Thank you again Juan Tristan | General Manager 281.292.8669 juan.tristan@tommybahama
   

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2. K

   Kani

   Central Texas

   10 reviews

   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had reservations for 2 and put party free to 5. They weee able to accommodate us right away. The food is awesome and all the people that work there are friendly and helpful. Drinks are good too!
   

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3. K

   Kendall

   East Texas

   19 reviews

   5.0

   19 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food was great but overpriced. Our waiter was kind and attentive.
   

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4. l

   lydia

   Houston

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   La comida rica y el servicio también muy bien el área donde estaba nuestra mesa estaba muy caliente.
   

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5. F

   Frank

   VIP

   Houston

   33 reviews

   4.0

   33 reviews

   Dined on 12 January 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was, as usual, great. The service might have been a little more efficient, but the wait staff was attentive and very nice.
   

   Tommy Bahama Restaurant & Bar - The WoodlandsResponded 7 days ago

   Greetings Frank, Thank you for your feedback! We're pleased you enjoyed your meal, as always, and appreciated the attentiveness and friendliness of our team at Tommy Bahama The Woodlands. We're sharing your comments with management regarding efficiency and hope to wow you on your next visit! Best, Tommy Bahama Guest Services
   

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6. W

   Warner

   Houston

   1 review

   3.0

   1 review

   Dined on 12 January 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Service was great, the place had a nice vibe, the wine selection is really good. For the entree we got the ribeye and the filet mignon they did not worth the price, one over cooked the other suppose to be medium rare but it was undercooked and didn't look like filet mignon. The sides and the appetizers were really good I suggest the mash potatoes. Overall. The place is good but some things in the menu needs to either drop the price or put more effort into the cooking
   

   Tommy Bahama Restaurant & Bar - The WoodlandsResponded 5 days ago

   Good Afternoon Warner, We thank you for taking the time in providing us with this valuable feedback. We pride ourselves in providing each guest with the highest quality of food and service. We are sincerely sorry to hear that your meal itself did not meet these expectations. We will share this with the rest of our team to ensure we are providing the quality of meals that we strive for. Please feel free to reach out at your earliest convivence so we can learn more about your experience and make this right for you and your guests. We are best reached at the store directly or through email. Juan Tristan | General Manager juan.tristan@tommybahama 281.292.8669
   

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7. D

   Dwayne

   VIP

   Houston

   24 reviews

   5.0

   24 reviews

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   KP was an excellent server. We always enjoy dining at Tommy Bahamas and having a Mai Tai! The new seasonal menu was very good and we specifically enjoyed the Brussel Sprouts and the Gumbo! The Key Lime Pie was also very good as I used my "birthday coupon" on it...thanks! Another enjoyable meal at Tommy Bahamas!!!
   

   Tommy Bahama Restaurant & Bar - The WoodlandsResponded 7 days ago

   Hey Dwayne, Thank you for your wonderful review! We're overjoyed KP provided excellent service and you had another enjoyable meal with us. It’s great you loved the seasonal menu, especially the Brussels sprouts and gumbo, and we’re so glad the key lime pie made your birthday celebration extra special. We can't wait to welcome you back to Tommy Bahama The Woodlands for many more visits filled with delicious Mai Tais and memorable experiences! Warmest regards, Tommy Bahama Guest Services
   

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8. L

   Laura

   Houston

   5 reviews

   5.0

   5 reviews

   Dined on 11 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   First using “Open Table” to make our lunch reservations made everything so easy with no real waiting once we arrived. Hostess are so courteous and polite. Atmosphere was enjoyable from the design to the seating options along with the lighting. We mentioned it was our first visit and the whole staff went beyond to make sure we had a great experience. Bloody Mary and Sangria were very flavorful. From appetizer to our meals the food tasted great. I do wish the Blackened mahi-mahi tasted more blackened than just grilled however tasted good. Join their Reward club for sure. We will defiantly being returning, next time to try their dinner menu.
   

   Tommy Bahama Restaurant & Bar - The WoodlandsResponded 7 days ago

   Hello Laura, Thank you for sharing your thoughtful review! We're thrilled your first visit to Tommy Bahama The Woodlands was such a positive experience. It’s wonderful you enjoyed flavorful beverages and a delicious meal. We're sorry your blackened Mahi-Mahi wasn’t quite as bold as you hoped, and we will share your comments with the team. We appreciate you joining the Island Club and can't wait to host you again soon! Sincerely, Tommy Bahama Guest Services
   

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9. L

   Linda

   VIP

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 7 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Muy agradable el lugar Muy buen servicio de todos
   

   Tommy Bahama Restaurant & Bar - The WoodlandsResponded on 8 January 2025

   Hi Linda, Thank you for your kind words! We're so glad you had a great experience at Tommy Bahama The Woodlands with your service and the atmosphere. We're grateful for your support and look forward to welcoming you back for another wonderful visit! Thank you, Tommy Bahama Guest Services
   

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10. D

    Donna

    VIP

    Houston

    62 reviews

    5.0

    62 reviews

    Dined on 5 January 2025

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5

    They changed the crab salad and it’s not better. Very disappointing but the other order was great. I wish they would have told me it was different
    

    Tommy Bahama Restaurant & Bar - The WoodlandsResponded on 8 January 2025

    Hey Donna, Thank you for your feedback. We’re sorry you're not satisfied with the changes to the crab salad. We understand how disappointing it can be when a favorite dish is altered, and we are sharing your comments with leadership for consideration. Your feedback is important to us, and we hope to have the opportunity to wow you on your next visit! Warmest regards, Tommy Bahama Guest Services
    

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