Twigs Bistro and Martini Bar - Spokane Valley Mall

Review summary

1. G

   Glenn

   Seattle

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited the Twigs restaurant during Inland Restaurant Week and was able to select two outstanding three course meals that were not on the typical menu. Grant, our waiter, provided excellent customer service, and the background music was loud enough to drown out other conversations but still maintain a comfortable conversation. We will definitely visit this restaurant again in the near future.
   

   Is this helpful?

2. J

   Jessica

   VIP

   Las Vegas

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   It took about an hour just for us to revive our cocktails. We had a group of 9. It was not super busy but the service was very slow. After we got drinks it took another 35 minutes to get our food. I love Twigs, but will not be returning to this location.
   

   Is this helpful?

3. A

   Alyssa

   Seattle

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was really good and worth the price. Even though we had a reservation for 7:30 we didn’t get seated till almost 8 while a party of 5 that arrived directly after us got seated first which was kind of annoying. Other then the wait times the service was good.
   

   Is this helpful?

4. B

   Braydon

   Seattle

   1 review

   1.0

   1 review

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Busboy was drunk. Employees standing around. Our waitress only visited us 3 times. Food was not seasoned and overcooked. Drinks were worse than normal.
   

   Is this helpful?

5. D

   Danny

   Seattle

   1 review

   1.0

   1 review

   Dined on 15 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Over an hour wait for food...every waiter and waitress was stressed out and profusely apologizing to everyone....the kitchen was managed horribly. Some tables came in after us and not only got their food first but finished it and left before prior tables were served....management should be grossly ashamed of this....will never return.
   

   Is this helpful?

6. B

   Brandi

   Seattle

   1 review

   1.0

   1 review

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Waited over an hour to receive our food. Once we got our food it was cold. Would not recommend.
   

   Is this helpful?

7. S

   Stephen

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Grant was very attentive to our needs and did a great job. It was Valentines 💝 night so was pretty busy. Background music was too loud for my taste but crowded restaurant added to noise level
   

   Is this helpful?

8. K

   Kelly

   Seattle

   1 review

   5.0

   1 review

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere and energy. It was very easy to enjoy the food and catch up with family.
   

   Is this helpful?

9. K

   Kim

   Seattle

   1 review

   5.0

   1 review

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Katie G was amazing! Service was extremely slow and chaotic, but she was upbeat and when we didn't like our dessert at all, she replaced it with a big bowl of cream so we at least got something that we paid for!
   

   Is this helpful?

10. S

    Scott

    Seattle

    3 reviews

    4.0

    3 reviews

    Dined on 26 January 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    Overall an ok dinner. Has become more like a large casual dining chain like Red Lobster/Black Angus than a locally owned and influenced restaurant. Used to eat at the downtown one which was very good. The valley one was a bit hit and miss.
    

    Is this helpful?