Twin Creeks - Silverton Casino Hotel

Review summary

1. s

   sharon

   Las Vegas

   11 reviews

   1.0

   11 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Everything was SALTY! Would not come back here. There are too many good steak houses. Very disappointed.
   

   Twin Creeks - Silverton Casino HotelResponded today

   Hi sharon, thank you for taking the time to leave us a review. We’re truly sorry to hear that your experience did not meet your expectations and that the seasoning of the dishes fell short. Your comments are very important to us, and we’ll be reviewing them with our culinary team to ensure improvements are made. We understand your disappointment and regret that we weren’t able to provide the exceptional experience you deserve. We hope you might consider giving us another chance in the future to show you the quality and service we’re known for. Thank you, Andrew - Assistant General Manager of Restaurants
   

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2. C

   Carla

   Milwaukee

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brandon was excellent waiter ! It was my daughter’s birthday and he helped make it special! Food was excellent!
   

   Twin Creeks - Silverton Casino HotelResponded today

   Hi Carla, thank you for taking the time to give us a 5-star review! We’re delighted to hear that Brandon helped make your daughter’s birthday celebration so special. We’ll be sure to pass along your kind words to him. It’s wonderful to know you enjoyed the food as well, and we look forward to hosting you again for more memorable moments! Thank you, Andrew - Assistant General Manager of Restaurants
   

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3. G

   Gina

   Las Vegas

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time here, the servers, the atmosphere and the food all exceeded my expectations. Looking forward to being able to enjoy again at the Twin Creeks.
   

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   Twin Creeks - Silverton Casino HotelResponded 4 days ago

   Hi Gina, thank you for taking the time to leave us a 5-star review! We're thrilled to hear that the servers, atmosphere, and food exceeded your expectations. We can't wait to welcome you back for another wonderful dining experience! Thank you, Andrew - Assistant General Manager of Restaurants
   

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4. L

   Lee

   Las Vegas

   15 reviews

   vip
   5.0

   15 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brandon (always appreciate him) and the Twin Creeks team always does a great job. The two ladies who welcomed us, always very nice. The table for our celebration, excellent.
   

   Twin Creeks - Silverton Casino HotelResponded 4 days ago

   Hi Lee, thank you for taking the time to leave us a 5-star review and for celebrating with us a Twin Creeks! We're so glad to hear that Brandon and our team made your experience memorable. We'll be sure to share your appreciation with him and the two hostesses, Shirley and Christine. It's always our pleasure to make special occasions even more enjoyable, and we look forward to hosting you again soon! Thank you, Andrew - Assistant General Manager of Restaurants
   

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5. B

   Brian

   Central Coast

   5 reviews

   3.0

   5 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Have eaten and TC for years. In 2024, notice a big change in service and food. They have lost their personal touch with customer service and food has gone backwards.
   

   Twin Creeks - Silverton Casino HotelResponded 4 days ago

   Hi Brian, thank you for taking the time to leave us a review and thank you for being a loyal guest at Twin Creeks over the years. We’re truly sorry to hear that your recent experiences haven’t met the standards you’ve come to expect from us. Your concerns about both service and food are taken very seriously, and we’ll be reviewing them with our team to make the necessary improvements. Thank you, Andrew - Assistant General Manager of Restaurants
   

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6. K

   Kara

   Phoenix

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From start to finish, every bite was a testament to quality and flavor. We began with wine, perfectly paired with a selection of freshly baked bread and an assortment of dips, each more flavorful than the last. The highlight of the meal was the porterhouse steak—a true masterpiece. Cooked to perfection, the steak was tender, juicy, and bursting with flavor. The staff took it a step further by slicing it right off the bone for us, which made sharing effortless. The baked potato that accompanied it was an unexpected standout—smoky, buttery, and practically melting in your mouth. To round out the meal, we ordered a side of potatoes au gratin, which were everything you’d hope for: rich, creamy, and overflowing with cheesy goodness. It was indulgent and utterly satisfying. This dining experience deserves a full 10/10. Every detail, from the food to the service, exceeded expectations. I can’t wait to go back!
   

   Twin Creeks - Silverton Casino HotelResponded 4 days ago

   Hi Kara, thank you for taking the time to leave us a 5-star review! We're beyond delighted to hear that every aspect of your dining experience exceeded expectations—from the perfectly paired wine and flavorful bread selection to the standout porterhouse steak and indulgent sides. It’s wonderful to know that the steak slicing and the baked potato added an extra touch of enjoyment to your meal. We’ll be sure to share your kind words with our culinary and service teams—they’ll be thrilled to hear how much their efforts resonated with you. We can’t wait to welcome you back for another 10/10 experience soon! Thank you, Andrew - Assistant General Manager of Restaurants
   

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7. r

   rudy

   Seattle

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere was perfect the food all the food was amazing. Several attends to the table made quick work of everything a nice 2 1/2 hour dinner. Was it rushed to get out plenty time to take your time and eat.
   

   Twin Creeks - Silverton Casino HotelResponded 4 days ago

   Hi Rudy, thank you for taking the time to leave us a 5-star review! We're thrilled to hear you enjoyed the perfect atmosphere, amazing food, and attentive service. It’s great to know that your dinner was relaxed and unhurried, allowing you to fully savor the experience. We look forward to welcoming you back for another enjoyable evening soon! Thank you, Andrew - Assistant General Manager of Restaurants
   

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8. d

   derek

   New York City

   6 reviews

   vip
   3.0

   6 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Went to twin Creeks for the first time after getting many advertisements for the restaurant wanted to go on Thursday, which is Tomahawk Thursday. I’ve been to many Tomahawk restaurants and wanted to compare all of them unfortunately, our reservation for 715. They say we are all out of tomahawks they also said Because the rodeo is in town is the reason why which is simply an excuse if you know that tomahawks are popular on Tomahawk Thursday then you order a lot of them and have them in the freezer so unfortunately, we cannot compare the tomahawks to other restaurants that have similar deals. Other than that the server was not as descriptive and explaining All the specials I think that she named Allay was sensing that I was upset. We told her this was our first time and she really did not explain the menu to us as we observed her explaining the menu to a couple from South Dakota. That was here for the rodeo. The other servers that took care of us. The food runners were very helpful and nice.
   

   Twin Creeks - Silverton Casino HotelResponded 6 days ago

   Hi derek, thank you for taking the time to leave us a review. We're truly sorry that your visit did not meet your expectations, especially on Tomahawk Thursday. We understand how disappointing it must have been to arrive looking forward to the Tomahawk steak and find it unavailable. We also apologize for the inconsistency in service. Our goal is to provide every guest with detailed explanations of the menu, especially for first-time diners, and we regret that this was not your experience. We value your feedback and hope you'll consider giving us another chance to provide the exceptional dining experience you deserve. Thank you, Andrew - Assistant General Manager of Restaurants
   

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9. s

   steve

   Tampa

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice table. Promptly seated at reservation time. Food was excellent. Nice experience.
   

   Twin Creeks - Silverton Casino HotelResponded 6 days ago

   Hi steve, thank you for taking the time to leave us a 5-star review! We're delighted to hear that you enjoyed the food, prompt seating, and overall experience. Your feedback means a lot to us, and we look forward to welcoming you back for another memorable meal soon!. Thank you, Andrew - Assistant General Manager
   

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10. J

    JOHN

    Las Vegas

    2 reviews

    3.0

    2 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4

    Bread excellent salad excellent potatoes excellent steak fair
    

    Twin Creeks - Silverton Casino HotelResponded 5 days ago

    Hi John, thank you for taking the time to leave us a review! We're thrilled to hear you enjoyed that bread, salad, and potatoes, but we're sorry the steak didn't meet your expectations. We aim for excellence in every dish, and we'll share your comments with our culinary team to ensure consistency. We hope to have the opportunity to welcome you back and provide a perfect experience next time. Thank you, Andrew - Assistant General Manager of Restaurants
    

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