Whiskey Cake - San Antonio

Review summary

1. T

   TEVIN

   San Antonio

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was outstanding as was the smoked old fashioned! The service was excellent as Maddy (sp) made sure that we were taken care of. 😊
   

   Whiskey Cake - San AntonioResponded 1 day ago

   Thanks for the feedback, Tevin! We're thrilled to hear that you enjoyed our food and service. It's always our goal to provide an outstanding dining experience for our guests. We're glad we hit the mark for you. We look forward to serving you again soon at Whiskey Cake - San Antonio.
   

   Is this helpful?

   Report
2. i

   isabella

   Houston

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   The reservation was at 7:00 on a Friday so I didn’t expect for it to be a little bit more crowded but all the tables were spaced nicely. I did appreciate the hostess not sitting our table in the back area with a large party. Very sweet! The food was good!
   

   Is this helpful?

   Report
3. J

   Jared

   Baltimore

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If I could give a the service 10 stars, I would. Our waitress, Amanda, was amazing!! She was attentive, gave good recommendations, and very friendly. It’s sometime hard to find good service but Amanda really went above and beyond to make sure we had an excellent experience and a great dinner. We will definitely ask for her the next time we eat at whiskey cake.
   

   Whiskey Cake - San AntonioResponded 1 day ago

   Hi Jared, Thank you so much for your kind words. We're thrilled to hear that our service exceeded your expectations and that you had a great dining experience. It's always our goal to provide excellent service and delicious food to our guests. Your feedback means a lot to us and we're grateful for your support. We look forward to serving you again soon! Best wishes, The Management Team
   

   Is this helpful?

   Report
4. M

   Minerva

   San Antonio

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent, service was wonderful! My husband ordered the crab poached eggs and he loved it. I ordered the farmers breakfast and the grits were delicious as well as the potatoes. Of course, we had to order the whiskey cake and it was absolutely delicious!
   

   Whiskey Cake - San AntonioResponded 5 days ago

   Hey Minerva, thank you so much for the review. We are glad your enjoyed your brunch visit with us. Happy New Years!
   

   Is this helpful?

   Report
5. D

   Danielle

   San Antonio

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ate here for an early NYE dinner (7 p.m.) We had three appetizers and the whiskey cake. It was all delicious. Our waiter was very attentive. The value can't be beat.
   

   Whiskey Cake - San AntonioResponded 5 days ago

   Hi Danielle, We're delighted to hear that you enjoyed your NYE dinner at Whiskey Cake - San Antonio! It's wonderful to know that you found our appetizers, whiskey cake, and service to be delicious. We're also glad that our team was able to provide you with an enjoyable dining experience. We strive to provide the best value to our customers and your feedback means a lot to us. We look forward to welcoming you back for another enjoyable evening soon. Best, The Management Team
   

   Is this helpful?

   Report
6. E

   Elizabeth

   San Antonio

   8 reviews

   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great food great service and great atmosphere. BUT what happened to the ribeye on the menu. So disappointed because that’s what we always order. Was bummed it wasn’t available. Other than that food and drinks were amazing.
   

   Whiskey Cake - San AntonioResponded 5 days ago

   Hey Elizabeth, thank you so much for the review. We are glad you enjoyed your experience with us. I'm sorry about the ribeye, we are currently going through a menu change over the coming weeks and we should have some different steak options coming to the new menu.
   

   Is this helpful?

   Report
7. P

   Patricia

   Omaha

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was very friendly and came across as really appreciating our business/presence in the restaurant. Our food came out quickly, and it was delicious!
   

   Whiskey Cake - San AntonioResponded 6 days ago

   Thank you Patricia, we look forward to seeing you soon. -Carlos GM
   

   Is this helpful?

   Report
8. M

   Marjorie

   Miami

   9 reviews

   3.0

   9 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   I've visited Whiskey Cake many times and have always enjoyed it, but tonight was a bit disappointing. We dined as a party of 7, and upon being seated, the hostess asked if we were celebrating a special occasion. I mentioned that we were celebrating my son's birthday, as he's home for the holidays from the Army, and she said she would note that for our waiter. It took longer than usual for the waiter to attend to us, but that wasn't an issue as we were enjoying each other's company. Of all the meals ordered, two members thoroughly enjoyed their chicken and waffles, but the two orders of rigatoni were salty as were the fries. Additionally, we noticed what appeared to be smaller portions than usual, despite paying the same price. When we inquired about this with the waiter, he apologized and said he would check with the kitchen but did not follow up. As a result, we didn't have a chance to address the salty food. Furthermore, my son's birthday went unacknowledged, which was a bit disappointing, especially since they asked about special occasions. While I didn't expect anything extravagant, I did assume it would be a simple acknowledgement to make him feel celebrated. Overall, this experience was not up to the standard we would have expected from dining at Whiskey Cake.
   

   Whiskey Cake - San AntonioResponded 7 days ago

   Hi Marjorie, Thank you for your feedback. We're sorry to hear that your recent visit didn't meet your expectations. We apologize for the longer wait time and any inconsistencies with our portion sizes. We also regret any oversight in acknowledging your son's birthday. We strive to provide a memorable dining experience, and your comments will help us improve. Please reply, so I can try and figure out how to make this up to you. Id love to get you back in here. Best, Carlos GM
   

   Is this helpful?

   Report
9. A

   April

   San Antonio

   3 reviews

   2.0

   3 reviews

   Dined on 29 December 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   Food was mediocre. Rigatoni dish was tasteless. Noodles were drowning in sauce. Sauce had no flavor. Maybe that wasn’t the best item on their menu. I thought maybe I could venture off on to something I haven’t tried but that was a mistake. To drink I had their speakeasy margarita but that was also a mistake to order because it took 15-20 minutes to get one. I gave it another shot and ordered a second one but shame on me because it was still a 15-20 minute wait on it. Waiter blamed the bartender said this that and another. Honestly sometimes we don’t want to hear blame on others. Just make it right and do better for the customer experience. The only item we had that was delicious was the goat cheese fondue.
   

   Whiskey Cake - San AntonioResponded on 29 December 2024

   Hello April, thank you for visiting. Also thank you for your honest review. I apologize for the Rigatoni not being what you expected, and I had hoped after visiting with you offering you anything else on the menu I could fix it. If there is ever a time you want to come in and enjoy a great meal and catch up with a fresh Speakeasy, please let me know. If you can reply to this and let me know if I can have another chance at making last night's experience much better, please let me know. Thank you again. -Carlos GM
   

   Is this helpful?

   Report
10. M

    Monica

    San Antonio

    2 reviews

    5.0

    2 reviews

    Dined on 28 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent brunch this morning! This place never disappoints!!!
    

    Whiskey Cake - San AntonioResponded on 29 December 2024

    Thanks for the review, Monica! We're thrilled to hear that you had an excellent brunch experience at Whiskey Cake - San Antonio. It's always our goal to provide great food and service, and we're glad we hit the mark for you. We appreciate your support and look forward to serving you again soon! Best regards, Carlos GM
    

    Is this helpful?

    Report