Willow Street Wood-Fired Pizza - Los Gatos

Review summary

1. l

   linda

   San Francisco12 reviews

   4.0

   Dined on 9 March 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   We've been coming here for years so this review is a first. We sat outside under a heater as we had a pet with us. Willow Street is a very dog friendly restaurant. Our server didn't offer the dog water. The palm tree had dropped sticky dates all over the patio that the manager didn't have cleaned up that the dog proceeded to step and lay in. Service was totally fine. Attentive without being obtrusive and friendly. Our chicken wing appetizer was fatty/greasy and the calamari appetizer was soggy and limp. We didn't finish either appetizer. Our mains were good: Willow burger with fries - this is an old standard. The overly thick pita bread is a bit much though. Cobb salad - a fav, no issues here. Chicken lime salad - not sure but my dining companion enjoyed it all. Vodka shrimp pasta - first time we'd ordered this. The same was just 'ok' - the Pastaria down the street does a better job with this one.
   

   Willow Street Wood-Fired Pizza - Los GatosResponded 6 days ago

   Hello there Linda, thank you very much for taking the time to leave a review with us! We always appreciate your continued patronage and are glad to hear you enjoyed your service and majority of your meal. We want to apologize for not offering your dog some water and for the patio being covered in dates, and are also disappointed to hear you didn't enjoy your appetizers either. We will definitely speak with our waitstaff to ensure the patio is more closely monitored to make sure it's more properly cleared off, & to offer water for all dogs as well. We appreciate your feedback on your meal and will also speak with our kitchen to improve them! Thanks again for taking a time to give us your feedback, and hope we see you again soon!
   

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2. B

   Bob

   Central Coast3 reviews

   5.0

   Dined on 6 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great restaurant to dine. Service and food is top notch. A fun family experience!
   

   Willow Street Wood-Fired Pizza - Los GatosResponded 6 days ago

   Hi there Bob, thank you so much for the wonderful review! We always greatly appreciate your patronage, and definitely appreciate the shout out for our food and service. We can't wait to see you again and hope it's very soon!
   

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3. B

   Bonnie VIP

   San Francisco134 reviews

   4.0

   Dined on 11 February 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   We had the personal chicken garlic pizza, which was really good and cooked perfectly. Also had the romaine gorgonzola salad. It was good, but too much dressing on it. The happy hour from 4-6pm is a good deal.
   

   Willow Street Wood-Fired Pizza - Los GatosResponded on 18 February 2025

   Hi Bonnie, thanks so much for taking a moment to leave a review with us! We're so happy you enjoyed your chicken garlic pizza and your romaine gorgonzola salad. We apologize for the amount of dressing but are glad you were able to enjoy it regardless. We appreciate your patronage and hope to see you again soon!
   

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4. C

   Cristina

   Orange County5 reviews

   5.0

   Dined on 3 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always a great meal. We had gluten free pizzas, dairy free, and a combination of both. We love that our difficult allergies can be handled and still get a great meal.
   

   Willow Street Wood-Fired Pizza - Los GatosResponded on 4 February 2025

   Hi Cristina, thanks so much for the nice review! We're so happy to hear you enjoyed your gluten and dairy free pizzas. It is one of our goals to ensure that everyone who comes dine with us can enjoy delicious pizza so we're very happy to have been able to provide you a great meal that worked around your allergies. We can't wait to see you again soon for more great food!
   

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5. T

   Taylor VIP

   Central Coast1 review

   2.0

   Dined on 2 February 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   Poor service. Walkways too narrow and seats too close together. I could got get out of my seat because the table next to us was crammed so close. Waited over 10 minutes to just get greeted and from waitress and then more time just for water. Disappointed
   

   Willow Street Wood-Fired Pizza - Los GatosResponded on 4 February 2025

   Hi there Taylor, thank you for taking some time to share your experience with us. We're sorry to hear you did not enjoy the service you received during your meal and apologize for the wait time you experienced from your waitress. We'll speak with the Team regarding this and if you'd like to discuss any further details, you're more than welcome to give us a call at (408) 354-5566. We hope you'd consider giving us another chance in the future so we may exceed your expectations but until then, please take care!
   

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6. N

   Nancy VIP

   San Francisco15 reviews

   4.0

   Dined on 25 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   One of us had the lunch special combo with the mini pizza and subbed chili for salad. Other had the Cobb salad. Both were delicious with excellent service and a real value in today’s world. $42 including tip. The restaurant is celebrating their 30th anniversary so doing a lot right!
   

   Willow Street Wood-Fired Pizza - Los GatosResponded on 27 January 2025

   Hi Nancy, thank you very much for taking the time to leave us a review! We always strive to serve only the most delicious food and have incredibly friendly & attentive service and we're so happy to hear you enjoyed your meal and found the service excellent and of great value. We also appreciate a shout out for our 30th anniversary! It certainly is no small feat but we couldn't have done it without our wonderful patrons such as yourself! Thanks again for your patronage and we hope to see you again real soon!
   

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7. A

   Ann VIP

   San Francisco21 reviews

   5.0

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food, drinks and service. This is a great restaurant to bring the entire family. The braised short ribs are amazing. Also love the pizzas. I highly recommend giving Willow Street a visit if in Los Gatos.
   

   Willow Street Wood-Fired Pizza - Los GatosResponded on 6 January 2025

   Hello Ann, thank you very much for such a wonderful review! We appreciate the shout out for our ribs and pizzas; we always strive to serve only the most delicious food and have fast, friendly & attentive service so we're very happy to hear you enjoyed your meal with us. We hope to see you and your family again very soon!
   

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8. C

   Celia

   San Francisco3 reviews

   5.0

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love this restaurant. Beautiful location, good food and service!
   

   Willow Street Wood-Fired Pizza - Los GatosResponded on 13 January 2025

   Hello Celia, thank you very much for such a wonderful review! We're thrilled you always enjoy your meal and service and always look forwarding to seeing you. Do come back real soon for more delicious food!
   

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9. L

   Linda

   San Francisco2 reviews

   5.0

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   No problems with New Year’s Eve reservations. We were seated immediately. Balsamic chicken delicious.
   

   Willow Street Wood-Fired Pizza - Los GatosResponded on 6 January 2025

   Hi Linda thanks so much for the great review! We're happy to have been able to seat you immediately when you arrived on New Year's and are glad to hear you enjoyed the balsamic chicken too! Thanks for choosing to spend New Year's Eve with us and are looking forward to seeing you again soon!
   

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10. A

    Alissa

    San Francisco1 review

    3.0

    Dined on 27 December 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 4

    Service was good; we were seated (with a reservation) right away. The food lacked something, though. The pesto gnocchi was fine but the mushroom pasta really wasn't. We didn't even take it home--especially given that they provide plastic clamshell take out containers. They can be better and use compostable one. Disappointing sans the service.
    

    Willow Street Wood-Fired Pizza - Los GatosResponded on 30 December 2024

    Hello there Alissa, thank you very much for taking a moment to leave a review for us. We're very happy to hear you enjoyed the service but are disappointed that you did not enjoy your meal. We are always looking to improve our dishes and menu and will certainly speak with our chefs to see what can be done to improve upon it so we appreciate you pointing that dish out specifically for us to improve upon. We also will take your recommendation about changing our take home containers into strong consideration when we next meet as a team as well. Thank you again for your recommendations on how we can improve and we appreciate your patronage and hope we see you again soon so we can exceed your expectations!
    

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